Quality Inn & Suites Streamlines Staff Communication, Fulfills Requests with HotelTap

HotelTap | November 17, 2015

The digital logbook in the cloud replaces paper messaging methods for recording and responding to guest requests, performing and tracking maintenance tasks, and resolving customer complaints [Alameda, Calif. — Nov. 17, 2015] — The Quality Inn and Suites in Vacaville, Calif., is seeing a boost in customer and employee satisfaction now that the HotelTap cloud-based workforce communications tool is in place. Installed in September, the 114-room limited-service hotel is already seeing a huge improvement in workforce communication. By utilizing the HotelTap "digital logbook in the cloud," departments are connecting seam...