quality management platform
Le Barthélemy Looks to Rebuild Their Operations With Knowcross
KNOWCROSS | January 28, 2019
Washington D.C., January 28 2019 - KNOWCROSS, the preferred service quality management platform of the finest hotels across the globe, has been chosen by Le Barthélemy Hotel & Spa to help them enhance their service quality and enrich their service deliverance. The winner of the Condé Nast Traveler Readers' Choice Award for the best resort in the Caribbean has decided to utilize the power of the Knowcross platform as they rebuild in the aftermath of hurricane Irma. The property has decided to implement KNOW Service – a service request work-flow management software, KNOW Glitch – instant service recovery soft...
Prince Waikiki to Boost Productivity and Guest Satisfaction With Knowcross
Knowcross | January 7, 2019
The 2018 Condé Nast Traveler Readers' Choice Award winner adds to the growing list of hotels in Hawaii on the Knowcross Platform Washington D.C., January 07 2019 - KNOWCROSS, the preferred service quality management platform of the finest hotels across the globe, has been selected by Prince Waikiki to boost staff productivity across their operations leading to improved service quality and enhanced guest experience. With this, Knowcross adds to their growing clientele in the Hawaii region. The Knowcross platform will assist the hotel staff by automating management and reporting of the hotel's operations across the various depart...
Knowcross and Percipia Integration to Help Hotels Deliver an Enhanced Service Experience to Their Guests
Knowcross | October 30, 2018
Washington D.C., October 30th 2018 - KNOWCROSS, the preferred service quality management platform of the finest hotels across the globe, is happy to announce the integration of its guest request workflow management system with Percipia – a leader in telephony integrations and in-room interactive display applications. The integration is aimed to deliver a joint solution for hotels to provide an improved experience to their guests. With this integration, guest requests made by Percipia's guest-facing Latitude in-room application or guest personal device running an identical application will be processed or relayed as a guest request...
Properly Announces $8.5M Series A Financing to Expand the Leading Cleaning and Quality Management Platform for Airbnb Hosts and Vacation Rental Manage
Properly, Inc. | October 29, 2018
SAN FRANCISCO, October 29, 2018 – Properly, Inc., a San Francisco-based company that provides a cleaning and quality management platform to Airbnb hosts and vacation rental managers, today announced a $8.5 million Series A led by Asset Management Ventures, with participation by AccorHotels and prominent travel investors. Guest concerns around quality and consistency are a central challenge for the short-term and vacation rental industry. According to industry expert and former PhoCusWright CEO Simon Lehmann, "unpredictable quality" is the single largest concern of travelers with the industry. Properly's management tools allow hosp...
Ojai Valley Inn Implements Knowcross to Achieve Operational Excellence
Knowcross | October 22, 2018
California's most revered destination, since 1923, becomes the latest to join Knowcross' roster in the US Washington D.C., October 22nd 2018 - KNOWCROSS, the preferred service quality management platform of the finest hotels across the globe, is the preferred choice of the Ojai Valley Inn to help them automate their work-flow management and housekeeping departments, in an effort to maximize efficiencies and deliver enhanced guest experiences. The Ojai Valley Inn has tapped into the cutting-edge technology and innovation of the Knowcross platform, which enables them to provide a top-notch and highly personalized service for their estee...
Aston Waikiki Circle Hotel Goes All-In With Knowcross
Knowcross | September 25, 2018
Global leader in hospitality technology adds the much-sought-after jewel in Waikiki to its client roster Washington D.C., September 25th 2018 - KNOWCROSS, the preferred service quality management platform of the finest hotels across the globe, has been chosen by the Aston Waikiki Circle Hotel to maximize control and ensure efficiencies across their hotel operations. This inclusion adds to the growing list of marquee hotels & brands associated with Knowcross in the Americas. The Knowcross platform facilitates automated handling of guest requests, complaints and maintenance jobs while helping to capture, track and significantly reduc...
