quest
Kennedy Training Network Announces Online (Self-Study) Version of Reservations Sales QUEST
Doug Kennedy | February 1, 2022
First In A Series: Hotel Sales and Hospitality/Guest Services Topics To Follow Later This Year Ft. Lauderdale, FL - February 1, 2022 - KTN, the lodging industry’s best source for training in the topic areas of reservations sales, hospitality and guest service excellence, and hotel sales team training, announced the first in a series of online, (self-study) versions of its menu of training programs. “Finally, the learning platforms have evolved to the point where we created a truly engaging, multimodal learner experience,” said KTN President Doug Kennedy. While most online courses are still limited to a series of narrated slide decks...
Kennedy Training Network Announces Advanced Level Reservations Sales Training
Kennedy Training Network | April 7, 2016
New Program Helps Reservations and Front Desk Agents Overcome Objections and Maximize Rates Hollywood, Florida - April 7, 2016 - KTN announced today the launch of a new advanced-level training program for reservations sales agents and for front desk colleagues that take reservations. The new course, which is available as an on-site training workshop and also as a private webinar series, can be scheduled as a follow-up to KTN's Hotel Reservations QUEST sales training program or scheduled as a stand-alone event. "Today's agents already have to deal with questions from over-informed callers who have read guest reviews and surf...
