reservations sales
Doug Kennedy Announces Next Topic In His Webcast Training Series: Maximizing Textual Sales & Service Opportunities
Doug Kennedy | May 3, 2023
Complimentary Registration Sponsored By Travel Outlook, Better Talent, and Track Hospitality Software Kennedy Training Network Inc. (KTN) announced today the topic for Doug Kennedy’s next training webcast: Maximizing Textual Sales & Service, which will train your team on using personalized, persuasive writing for chat, email, and in-app messages. This webcast is scheduled for Friday, May 12 from Noon – 12:40pm. REGISTER HERE According to Doug, “The reality is that most reservations offices have become ‘contact centers,’ because most agents are spending as much time typing than talking these days.” This KTN traini...
TSA Solutions Adds the Tangla Hotel Beijing to its Growing Portfolio of Over 100 Hotels in China
TSA Solutions | July 23, 2015
BEIJING — JULY 23, 2015 — TSA Solutions, the worldwide leader in hotel upselling solutions, expanded its portfolio of hotel customers in China with the addition of the 380-room Tangla Hotel Beijing. The hotel began implementing TSA's Front Desk Upselling (FDU) and Reservations Sales programs in March. In just three months, TSA's technology tools and personalized coaching program helped the hotel develop enhanced techniques for recognizing and caring for the specific needs of each guest -- and the hotel expects its annual upsell revenue average to increase exponentially. TSA now has partnerships with 108 distinctive hotels in China. ...
