RMS North America
5 Ways Technology Can Enhance the Guest Experience
Emily Teachout | March 3, 2022
By Emily Teachout Guests are the most important part of any hospitality business, so their satisfaction should always be top priority. A quality guest experience strategy will empower you to maintain strong customer relationships by providing opportunities to authentically interact with your guests, and in turn, provides guests with an optimized experience. Technology can further boost your efforts by providing additional options, control, and personalization. If you’re unsure where to start, explore these five technology enhancements that add to the guest experience. 1. Interactive Guest Portals Travel restrictions due to COVID us...
The Demand for Contactless Technology Is Here – And Here to Stay
Jasmine Seliga | February 3, 2022
By Jasmine Seliga I started my career in hospitality selling software, thinking that I would eventually move to something else. But a comment someone made to me at HITEC proved to be true. Once you enter the hospitality space, you will never want to leave. That has certainly come to pass for me. Having now spent a decade in this industry, I deeply value the opportunities I've had to share technology with hoteliers across the globe. I am continually amazed by how rewarding my job is: unfolding new possibilities before an operator's eyes, giving them tools to run their business more efficiently, and improving the guest experience o...
RMS North America Names Victor Vesnaver as Chief Operating Officer
RMS | November 2, 2021
San Diego, CA – RMS North America, a leading provider of cloud-based property management solutions to the hospitality industry, today announced that Victor Vesnaver joined the organization as Chief Operating Officer. Vesnaver will lead the company and product direction in North America, supporting its growth strategy while fostering a culture of innovation. Vesnaver comes to RMS North America during a time ripe with change, as the organization prepares for team and product expansions to support both its core markets and an enhanced hotel and business intelligence focus. With more than three decades of global hospitality experience, Vesna...
