robert post
Knowland Announces the Passing of CEO Robert Post
December 9, 2020
ARLINGTON, Va., Dec. 9, 2020 — It is with profound sadness that Knowland announces the passing of Knowland CEO Robert Post. Bob passed away unexpectedly on December 4, 2020. We extend our most heartfelt condolences and sympathy to Bob’s family. Our thoughts are with them at this most difficult time. Bob joined Knowland in 2012 as an investor and a member of its board of directors and in 2013 he took the role of executive chairman. In May 2019, he became CEO, bringing decades of experience to the company as a successful entrepreneur and veteran technology company leader. Prior to joining Knowland, he served as CEO or board member of mu...
Hotel Drover Selects Knowland to Build Group Business Pipeline Through Targeted Prospecting
Knowland | November 11, 2020
Ahead of grand opening, sales staff harnesses the power of business intelligence to gain competitive edge and ensure profitability ARLINGTON, Va. — November 11, 2020—Knowland, the leader in group hospitality analytics for hotels, convention and visitor bureaus, conference centers and other meeting venues, announced today that the rustic-luxe Hotel Drover has selected Knowland to amplify its sales through targeted prospecting to build out a solid group business pipeline ahead of its 2021 grand opening. Hotel Drover is a 200-room Autograph Collection hotel that reflects elevated rustic charm and honors the historical past of the Fort ...
Asset Owners/Managers: Your Path Forward
Robert Post | September 16, 2020
By Robert Post Congratulations! If you are reading this and still have your properties operating at some level, you've survived the first wave of COVID-19 and the economic recession/depression that has accompanied it. As much as I would like to announce that bad news is largely behind us, we actually face something much more complicated for the next 24+ months: uncertainty. Uncertainty around the virus, how the public will respond, therapeutics vs. vaccine, but the endless amount of speculation is frankly wasted effort. In human history this isn't the first time a pandemic and recession have impacted the human race. So, although we may w...
Hospitality-Tech & COVID Roundtable
June 9, 2020
Insights to Position Your Hospitality-Tech Company for a Post-COVID World Join hospitality-tech leaders from Hyatt Hotels, Knowland, and SHR on Thursday, June 11th for a discussion and shared insights around the future of hospitality-tech in a post-COVID world. Panelists Jeff Bzdawka, Robert Post, and Rod Jimenez will join host Dexter Hopen from Serent Capital on June 11th at 12pm EST / 9am PST to discuss: The future of hospitality-tech in a post-COVID world What the data is telling us about recovery How hospitality technology buyers are evaluating purchasing decisions How hospitality-tech leaders can not only survive COVID, ...
Counterpoint: Direct Group Sales Over Indirect Platforms
Robert Post, Chairman and CEO, Knowland | September 5, 2019
More passive RFP platforms are not the answer. Intelligence-based Direct Sales drives 8X ROI for Hotel Group Sales. By Robert Post, Chairman & CEO - Knowland Knowland CEO Robert Post responds to recent articles/opinions that the $50 million investment by Marriott, IHG, Accor, and Hilton in a new Group Booking Platform has signaled “meaningful change” in the painful process of selling event space and room blocks to meeting planners. The new booking platform uses a self-reporting database of hotel group block inventory and meeting space to offer meeting planners an OTA-like environment to shop and book event venues at the lowest ...
Knowland Appoints Robert Post as CEO
Knowland | May 29, 2019
ARLINGTON, Va., May 29, 2019 -- Knowland, a hospitality industry leader in meetings market data and analytics for hotels, convention and visitor bureaus (CVBs), convention centers and other meeting venues, is pleased to announce that our Executive Chairman, Robert (Bob) Post is joining Knowland as CEO, effective immediately, replacing Tim Hart, who, for personal reasons, is transitioning to an advisor role. This transition is a clear reflection of both the company's strong current position as well as its future prospects building on another year of growth and successful customer acquisition. "We're excited what Bob's un...
It’s Time for Hotel Brands to Wake Up and Re-Evaluate Their Voice Channel
Robert Post | December 19, 2017
By Robert Post The voice channel delivers from 20 to 50% of bookings for hotel brands. So why has the Contact Center become such an overlooked hospitality distribution channel? In my opinion, our industry has forgotten the impact of this valuable asset, its power to generate revenue, and the customer service it can provide to satisfy the demands of today's busy traveler. In a recent survey, we discovered a startling fact - Contact Centers are an increasingly poorly managed channel. In fact, we learned that a surprising number of organizations did not have a handle on their voice revenue conversion. And even when they had these numbers, ...
