Hilton and IBM Pilot “Connie,” The World’s First Watson-Enabled Hotel Concierge

IBM Watson: Pioneering a New Era of Computing | March 9, 2016

MCLEAN, Va. - Hilton Worldwide (NYSE: HLT) and IBM (NYSE: IBM) today announced a collaboration to pilot "Connie" - the first Watson-enabled robot concierge in the hospitality industry. Connie draws on domain knowledge from Watson and WayBlazer to inform guests on local tourist attractions, dining recommendations and hotel features and amenities. Connie, named for Hilton's founder Conrad Hilton, marks the first time IBM has developed a Watson-enabled robot for the hospitality market. Connie will work side-by-side with Hilton's Team Members to assist with visitor requests, personalize the guest experience and empower tra...