room service
Hotel Room Innsights Report: Hotels.com Pulls Back the Covers on the Surprising World of Hotels
The Hotels.com | September 10, 2024
Lost and Found: A pet lizard, $6 million watch and car tire are some of the oddest items left in hotel rooms around the world Room Service: An Evian filled bathtub, burnt toast, 4lbs of bananas and a caviar hotdog top the most bizarre room service orders Hidden Hotel Perks: A 400-year-old Japanese garden and guitar concierge are among the hotel perks you never knew you needed September 10, 2024, AUSTIN — Today Hotels.com launches its annual Hotel Room Innsights Report*, uncovering surprising services and stories from more than 400 partner hotels worldwide. This year’s report reveals the astonishing items left behind by guests, w...
IRIS Mobile Ordering Selected by Kimpton Overland Hotel Atlanta Airport to Revolutionize the Room Service Experience
IRIS | March 12, 2024
The luxury hotel, part of IHG, deploys IRIS’ mobile ordering to enhance the guest experience, boost F&B revenue and streamline processes IRIS, a global market leader in digital F&B ordering, guest directory and concierge solutions for hotels and restaurants, has been selected by Kimpton Overland Hotel Atlanta Airport, to elevate its room service operations with mobile dining, offering guests a more convenient and expedited F&B ordering experience. The sleek and modern hotel, which is part of IHG Hotels and Resorts and located next to Atlanta International Airport and the Porsche Driving Experience, boasts 214 guest rooms, ...
Diet Water, Melted Ice Cream, Blowfish Among Top 10 Most Unusual Room Service Requests, Hotels.com Reports
Hotels.com | June 7, 2023
Study also reveals hotels are expanding in-room offerings to include private concerts and $300 ice cream sundaes DALLAS, June 7, 2023 -- Today Hotels.com® reveals its inaugural Room Service Report which finds that demand for the popular amenity is on the rise according to 45% of U.S. hotels1. The report surveyed hotel partners around the world to reveal what's "in" when dining in from the trendiest to the most eccentric orders, as well as hotels with over-the-top room service options like a $1600 burger and a $300 ice cream sundae. Top findings from the study include: The weird side of room service • Hotels revealed their mo...
The Hotel Caribe by Faranda Is Optimizing Service With Guesthub
GuestHub | September 13, 2022
Five-star luxury hotel is leveraging the task-based guest-management solution to streamline guest requests, facilitate roomservice, and perfect guest package tracking Miami Springs, Fla. — September 13, 2022 — For five-star Hotel Caribe by Faranda Grand in Cartagena, Colombia, a member of Radisson Individuals, achieving 100% guest satisfaction through service excellence is a top priority. To reach this goal, management turned to Guesthub, a web-based guest experience management solution that facilitates everything guests may need along their journey — from reservation to review™ — and without the need to download an app. “...
Room Service Revenues Soaring at EB Hotels Miami With GuestHub
GuestHub | January 12, 2022
Web-based guest services app is enabling the airport hotel to boost food and beverage revenues while operating with a reduced staff and without increasing the cost of service Miami Springs, FL — January 12, 2021 — While many hotels continue to struggle with labor shortages, forcing them to scale back or remove expected services like in-room dining, the food-and-beverage operation at EB Hotel Miami Airport is thriving thanks to GuestHub. Developed by EB Hotels parent company Eurobuilding Hotels, the web app is proving to boost the hotel’s bottom line by taking better care of its guests through technology. By enabling guests to...
Porter, a New Contact-Free Food Ordering Technology, Launches in 10 U.S. Hotels
Porter | March 4, 2021
Company Aims to Disrupt Traditional Hospitality Model with Room Service via Smartphone LOS ANGELES, March 4, 2021 – A web-based technology called Porter is powering up a new digital era of food service at hotels, starting in Los Angeles but with its sights set on growth across the United States. Porter, an award-winning business transformation platform that fundamentally changes hospitality, is now operational at the H Hotel Los Angeles from the Curio Collection by Hilton, Homewood Suites by Hilton LAX and the Courtyard by Marriott Los Angeles LAX/Century Boulevard. Together with seven limited-service hotels near the company’s head...
Volara Partners With Butler Hospitality and Synergy Global Housing to Bring Roomservice to Guests at Synergy Chelsea NYC
Synergy Global Housing | December 1, 2020
With Volara-powered Google Nest Hubs in each corporate residence, guests scan an on-screen QR code to access an in-room restaurant menu with orders prepared at one of five hotel hub kitchens in Manhattan New York — December 1, 2020 — Accessing roomservice just got a lot easier for corporate housing guests staying at the Synergy Chelsea in New York. Through a new strategic partnership between Volara and Butler Hospitality, guests staying at 232 7th Avenue can now scan a QR code on a Volara-powered Google Nest Hub to access an in-room restaurant menu on their mobile device. Foodservice items are prepared by executive chefs in one of f...
Is Room Service Dead?
Chamberlin Public Relations | September 7, 2017
Not yet, but it seems to be on the way out. While plenty of hotels still offer traditional room service, guests' tastes are evolving, and food and beverage programs must change to suit new demands. Many hotels are limiting costly room service, or completely scrapping it in favor of new F&B concepts that give guests more convenience at lower prices, plus opportunities to experience local fare. Hoteliers, here are the newest F&B trends you need to consider now. Special Delivery Room service can take many forms, and while many midscale and upscale hotels already have restaurant space on-site, not every kitchen has time (or staff) t...
