routier
Zonetail Partners With Routier to Bring AI Contactless Multilingual Guest Messaging
Routier | November 17, 2020
Integration partnership enabling 25,000+ AAHOA affiliate hotels, and other Zonetail hotel partners, to digitally communicate with guests using the Zonetail app, or by using Routier, connecting guests and staff via SMS/text, Instagram, Twitter, WhatsApp, WeChat, Facebook, Line and others NEW YORK — November 17, 2020 — Routier announces an integration partnership with Zonetail Inc. (TSXV:ZONE, OTCQB:ZTLFF) that can enable 25,000+ Zonetail partnered hotels across North America to facilitate contactless mobile communication between guests, staff, and local businesses. Routier is a leading provider of AI-enabled hotel guest-engagement and o...
Routier Forms Strategic Partnership With Knowcross® to Enhance Guest Contactless Service Quality and Efficiency in Wake of COVID-19
Routier | July 21, 2020
Routier’s AI-driven MessageHub™ integration with KNOW Service streamlines two-way guest communication and task management abilities for labor-strained hotels, while providing guests with safer access to hotel services. WASHINGTON D.C. & TEL AVIV, July 21, 2020 — Routier, Inc., a leading provider of AI-enabled hotel operations, marketing and guest engagement solutions, has announced a strategic partnership with Knowcross®, the global leader in providing service quality and optimization solutions for hotels, to provide reopening hotels with advanced tools capable of overcoming a range of service challenges posed by COVID-19. Throu...
Routier Joins Volara’s Voice Hub to Expedite Two-Way Contactless Guest Communications
Routier | June 9, 2020
Integration partnership enables guests to speak commands using a Volara-powered smart speaker and receive staff replies or request updates via Routier MessageHub NEW YORK — JUNE 9, 2020 — Routier, an omni-channel hotel guest engagement solution that uses messaging channels such as SMS/text messaging, Instagram, Twitter, WhatsApp, WeChat, Facebook, Line, etc. to seamlessly connect guests to staff, has joined Volara’s secure voice integration hub. By combining Volara's conversation-management software with Routier’s guest-facing engagement solution, hotels will expedite two-way contactless communications between guests and staff ther...
Routier Unveils MessageHub™ for Hoteliers, a Centralized, Omni-Channel, AI-Powered, Guest Messaging and Communications Hub
Routier | October 3, 2019
Unified communications hub leverages AI to drive in-stay guest engagement and increase guest satisfaction, while streamlining hotel operational efficiencies. NEW YORK & TEL AVIV, October 3, 2019 — Routier, Inc., a leading provider of AI-enabled hotel operations, marketing and guest engagement solutions, today unveiled MessageHub™, a cloud-based unified communications platform that empowers hoteliers to truly connect, engage and communicate with their guests during their stay. With seamless integration to the hotel CRM, PMS and CRS, MessageHub™ enables multilingual, AI-driven, interactive two-way communication and provides a devic...
Cloud5 Partners With Routier to Add Customized Engagement Software to Its Communications Platform
Routier | June 18, 2018
Leader in hospitality communications adds innovative guest engagement to its HSIA product suite HOUSTON, June 18, 2018 (HITEC 2018, Booth #2519) — Continuing its evolution as a thought leading provider of hotel communications technology and services, Cloud5 Communications announced today its partnership with Routier, an emerging hospitality software innovator. Routier helps hotel groups and hotels empower their staff and guests with seamless communications solutions that enhance exceptional guest experiences, building high guest loyalty and satisfaction. This guest engagement innovation allows hotels to communicate with their gues...
Routier Helps Hotels Provide Real-Time Solutions for Real-Time Issues So That They Don’t Become Permanent Problems
Routier | June 7, 2018
Innovative new technology empowers hotels to resolve issues quickly before guests share their complaints with the world New York, June 7, 2018 – Imagine if you could communicate with your guests in real-time during their stay at your property. And imagine that they wouldn't need to download or install a thing. And imagine that you could actually find out if your guest is unhappy or happy and follow up with the right messaging, at the right time. Now stop imagining because it's real. Routier's seamless engagement, operational, and marketing solutions help hotels and hotel groups increase engagement with their guests in real-time i...
Routier Helps NYC Boutique Hotels Achieve Revenue and Loyalty Increases With the Press of A Button
Routier | December 21, 2017
Hotel Indigo Lower East Side Surpasses Reward Member Numbers by 74%, Other Properties Drive Ancillary Revenue in Creative Ways by Connecting with Guests at all Times During their Stay New York, December 21, 2017 – Routier's automated staff and guest engagement platform helped Hotel Indigo Lower East Side (LES) surpass its quarterly rewards member target by more than 74% and helped another NYC boutique hotel sell thousands of dollars in event tickets in less than 24 hours, by ensuring that all hotel guests had a seamless and constant communication channel with the hotel for the entire duration of their stay. Now in place at dozens...
Routier Launches Innovative Guest and Staff Engagement Platform in the U.S.
Routier | November 9, 2017
Israeli Innovator helps hotels empower staff and guests with seamless communication solutions for exceptional during-stay experiences New York and Tel Aviv, November 9, 2017 – Routier, a Tel Aviv-based start up founded by intelligence experts trained by the Israel Defense Forces (IDF), announced that it has built the first ever continuous communications solution to connect hotels with their guests at all times while they are on property – with no downloads or installations required. The company has opened a U.S. office in Manhattan to accelerate its growth, and has added branded hotel properties in New York, London and Tel A...
