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Cloud5 and SABA Hospitality Bring Humanized Virtual Guest Service to the Americas
Cloud5 | February 18, 2021
Chicago, IL. — February 18, 2021, Cloud5 Communications and SABA Hospitality today announced that they are bringing personalized guest services to hospitality operations in the Americas. The solution combines completely digitized compendium, self-service food and beverage ordering, and A.I. driven chatbot functionality, with the option of click-to-chat/click-to-call service featuring Cloud5's world-class contact center services. “We’re excited to partner with SABA to bring hoteliers a solution that helps them personally engage their guests while improving their bottom line, particularly critical during this challenging time,” said ...
Knowcross Announces Integration With SABA Hospitality to Help Hotels Enhance the Contactless Experience With Guests
Knowcross | February 9, 2021
SABA Hospitality Technology Solutions, a Macau-based hospitality technology specialist focused on transforming guest and staff engagement, have announced a strategic partnership with Knowcross®, the global leader in providing service quality and optimization solutions for hotels, to provide hotels with advanced tools capable of overcoming a range of service challenges posed by COVID-19 and the evolving guest journey in the hospitality industry. Given the thirst for contactless solutions and reducing costs, the integration focuses on the contactless technology SABA Hospitality provides and KNOW Service, a leading guest request management a...