safety
Tourism Tidbits: Making Your Tourism Business Secure
Dr. Peter Tarlow | December 18, 2023
"Tourism & More wishes you and yours a very happy holiday season. May the gift of travel serve to unite us all in goodwill and peace." By Dr. Peter Tarlow Making your tourism business secure. Most of our clients are honest, but unfortunately travel and tourism is also a business like any other business, and despite the goodwill felt at this season, there are also safety and security challenges. There will always be some people who seek to take advantage of other people's goodwill and graciousness. This month's issue is meant to remind you of some of the basics in making your business secure. As in past months, Tourism...
IHG Intensifies Effort to Fight Human Trafficking in the Americas
IHG | January 9, 2020
Company focuses on awareness and prevention with mandatory training, tools and resources for hotel colleagues January is recognized as National Slavery and Human Trafficking Prevention Month in the U.S. and IHG®, one of the world’s leading hotel companies, has intensified its ongoing effort to fight human trafficking. The company has introduced new programs, tools and resources for colleagues to increase awareness and aid prevention of human trafficking, including a free training available to all IHG-branded hotels worldwide, including more than 4,200 properties in the Americas. Human trafficking, a form of modern slavery, is a $15...
Don’t Forget Security When Adding Smart Devices to Enhance the Guest Experience
Dean Coclin | May 9, 2018
By Dean Coclin A few weeks ago, I stayed at a hotel in Las Vegas. I'm always nervous when I open the door to my room. What if it's not as clean as I'd hoped? What if I discover something mildly disturbing? What I found this time wasn't alarming, but it was surprising. Opening the door to my room triggered an impressive display of the hospitality industry's potential for a richer guest experience — the curtains began gliding open, the lamps slowly lit, the TV monitor switched on, displaying my name, the weather and some useful entertainment options. When I got hungry, a robot showed up with room service. Instead of a wake-up call, ...
Thinking Broadly About Fire Safety
Larry Mogelonsky | February 21, 2018
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) This past year saw two heartbreaking and widespread fires in California. While my first thoughts go out to all those who lost loved ones and those were left homeless, I cannot help but also think about those hotel properties evacuated or damaged by the flames. Not being a member of the fire marshal's office, I can only imagine the full extent of structural damage to any of the properties affected. As a hotel general manager, no doubt a property fire would be among your worst nightmares. In your position, you have a dual responsibility. First is to mitigate any risk of fire. Second i...
