sales
Cloudbeds Integrates PXier To Enhance Sales, Catering, and Spa Management Capabilities
Cloudbeds | October 4, 2024
San Diego, CA – Cloudbeds, the premier hospitality management software platform, has today announced a preferred partnership with PXier, a leader in sales, catering, and spa management software solutions. The agreement will provide Cloudbeds’ property management system (PMS) users with seamless access to PXier’s advanced suite of tools, allowing for tighter operational control and enhanced guest service capabilities. PXier’s highly specialized sales, catering, and spa management modules will enable Cloudbeds customers to automate and streamline essential hospitality operations such as event management, catering logistics, and sp...
Cendyn Doubles Down on the Future of CRM With Strategic Acquisition of PUSHTech
Cendyn | October 10, 2023
Barcelona, Spain, 10 October 2023 – Cendyn, a catalyst for digital transformation in the hospitality industry, is thrilled to announce its strategic acquisition of PUSHTech, a pioneering force in hotel Customer Relationship Management (CRM) services and marketing automation technology. This milestone solidifies Cendyn's commitment to investing in the future of CRM by doubling down investment in innovation, customer-centric solutions, and the empowerment of hoteliers to optimize revenue streams through advanced CRM strategies. PUSHTech is a cloud-based Customer Data Platform (CDP) and CRM platform that offers an integrated solution for the...
KTN President Doug Kennedy Addresses Questions About His Monthly Training Webcast Series
Doug Kennedy | July 11, 2023
Each month, Doug Kennedy presents a live webcast from the KTN headquarters office in Florida, reaching hotel and lodging professionals of all levels around the globe. The rotating menu of topics includes content for all disciplines within the industry, including rooms operations, sales, and even F&B. Some topics have a broad-based theme, such as hospitality & guest service excellence, while others are very specific such as training tips, transient reservations sales, and hotel group and event sales. Everyone who registers receives a link to a live recording which they can view later if they missed the live event, or select segments...
HSMAI Honors Top 25 ‘Extraordinary Minds’ of 2022
HSMAI | December 19, 2022
McLean, Virginia, December 19, 2022—The Hospitality Sales & Marketing Association (HSMAI) is proud to recognize the 20th class of the “best and brightest” in the hospitality industry with its list of the 2022 HSMAI Top 25 Extraordinary Minds in Sales, Marketing, Revenue Optimization, and Distribution. These 25 professionals, selected by a panel of senior industry executives, will be celebrated February 23 at the JW Marriott LA Live in Los Angeles in conjunction with the annual Adrian Awards Celebration. HSMAI’s 2022 Top 25 Extraordinary Minds not only adapted to the post-COVID travel environment but anticipated and capital...
Marketing: From Brand Multiplicity to Brand Authenticity
Dr Elisa Chan | October 26, 2021
By Dr. Elisa Chan Before the pandemic, hotel brands were at a crossroads with increasingly brand agnostic consumers and ever-expanding brand portfolios. But there is evidence that the pandemic may have led to consumers’ renewed appreciation for a well-recognized brand name that assures quality and instills trust. This change in consumer behavior will impact brand management strategies in several significant ways. De-emphasizing brand-proliferation strategies In 2010, room demand jumped 6.5% as the industry emerged from a recession. This marked the beginning of a decade-long, demand-fueled brand proliferation that now provides...
Four Quick Training Tips for Hotel Sales Prospecting Success
Doug Kennedy | November 16, 2020
By Doug Kennedy Now that 2020 is winding down and the preliminary vaccine results are favorable, it is time for hotel salespeople to recommit to put on their orange vests and embrace their role as sales hunters. In previous articles for this publication I have spoken about the transition from Sales Fishing to Sales Hunting, the Habitudes of Sales Success, and how salespeople can master their Remote Sales Skills. Here are four additional specific sales tips. Is Your Hotel Sales Team Ready For The Transition From "Fishing For Inbound Leads" To "Sales Hunting”? Hotel Sales Habitudes For The Long Ride To A Slow Recovery - By Doug Kennedy ...
Midas Hospitality Promotes Nora Harris to Director of Sales at Courtyard by Marriott St. Peters
November 11, 2020
(St. Louis, Mo., Nov. 11, 2020) Leading hotel development, management and investment firm Midas Hospitality recently promoted Nora Harris to Director of Sales at its Courtyard by Marriott St. Peters located in St. Peters, Mo. She will focus on maximizing profits while ensuring customer satisfaction for new and existing clientele. Her responsibilities include pursuing corporate and individual consumer bookings, as well as maintaining ongoing communication with both the property’s team and guests. Harris previously served as the hotel’s Senior Sales Manager. Prior to that she was the Central Group Sales Manager for four of Midas Ho...
COVID Impacts Expected to Force Hotel Sales in 2021
HAMA | November 3, 2020
3 November 2020, Singapore – HAMA’s (Hospitality Asset Managers Association) member survey of the region’s hotel Ownership was just completed, and results confirm what many industry watchers have been whispering for months. Eric Levy, MD of Tourism Solutions International viewed the results of this survey and commented “In my 30 years in the region, we have had many crises, this one is different. We will see more forced sales of hotels, some by owners freeing up cash to reduce debt, some pressured by lenders and some perhaps even pushed into foreclosure/receivership by impatient lenders…something that lenders i...
