sales and revenue
Digital Upselling: Go Where the Margins Are!
ROOMDEX | March 24, 2021
By Jos Schaap - ROOMDEX Due to the ongoing pandemic, hotels have lost several months’ worth of business. The reopening and rebound period are slower than initially expected and occupancy levels will take time to recover to pre-crisis levels. As a consequence, it’s critical to make the most of every booking to maximize average spend and revenue. Digital upselling can be a quick and easy way to both improve your guests’ experience while simultaneously giving your revenue that much needed boost. What to sell? This question may appear to be basic but not every upsell…sells. For many hoteliers, the reality is that typically upsel...
Cendyn Appoints New Sales Leadership for EMEA & Americas
Cendyn | January 13, 2020
Veteran hospitality technology experts to accelerate growth in key regions January 13, 2020 – Boca Raton, FL – Cendyn, the leading innovator in CRM, sales and revenue strategy for the hospitality industry, announced today the appointment of Emma Johnstone to Vice President of Sales, EMEA, and Ricky Castoldi to Vice President of Sales, Americas. Both will be responsible for team excellence for their regional sales teams, establishing new and trusted relationships across the hospitality space, while driving maximum revenue and productivity for the hotel clients they oversee. Working from London, Johnstone will oversee Cendyn’s strategic...