security breach
Rethinking Cybersecurity for the Rest of 2021
Larry and Adam Mogelonsky | September 1, 2021
By Larry and Adam Mogelonsky The pandemic is top of mind, but throughout its entirety there have been a number of daunting reports of major cybersecurity breaches and malware attacks infecting leading multinational corporations. So, while you must do your diligence to continue to protect guests from COVID-19, cybersecurity is perhaps the next most likely disaster to strike your hotel if you aren’t careful. Notably, the pandemic led numerous properties to expand their tech stacks in order to meet the shifting travel demands and safety regulations. In turn, this increased the number of potential points of vulnerability in the system. Al...
Security Issue at Sabre Affects Rosewood Hotel Group Guests’ Payment Card Information
Rosewood Hotel Group | January 22, 2018
Los Angeles, CA, January 22, 2018 - Rosewood Hotel Group ("Rosewood") announced today an issue affecting certain Rosewood guest reservation information that was maintained on the systems of Sabre Hospitality Solutions ("Sabre"), a service provider used by Rosewood and other major hotel brands to process guests' hotel reservations. Sabre informed Rosewood that other hotel brands were similarly impacted by this issue. The issue occurred on Sabre's systems and did not affect Rosewood's own systems. Sabre notified Rosewood in late December 2017 that it had uncovered evidence that, between May 29, 2016 and January 11, 2017, an unauthorized p...
Hilton Worldwide Suffers Payment Card Security Breach from Malware on Point-of-Sale Systems
Hilton Worldwide | November 25, 2015
MCLEAN, Va.--November 25, 2015--Hilton Worldwide (NYSE: HLT) has identified and taken action to eradicate unauthorized malware that targeted payment card information in some point-of-sale systems. Hilton immediately launched an investigation and has further strengthened its systems. Hilton Worldwide worked closely with third-party forensics experts, law enforcement and payment card companies on this investigation, and determined that specific payment card information was targeted by this malware. This information includes cardholder names, payment card numbers, security codes and expiration dates, but no addresses or personal identifica...
Noble House Identifies and Stops Payment Card Security Incident
Noble House Hotels and Resorts | November 16, 2015
KIRKLAND, Wash., Nov. 16, 2015 -- Noble House Hotels and Resorts was alerted to a potential issue after we received calls from some of our guests who saw unauthorized charges on their payment cards used at certain Noble House properties. We notified the FBI regarding the incident and engaged a computer security firm to examine our payment processing system. Through our investigation, Noble House learned that malware may have been installed on payment processing systems that potentially affected cards swiped at the following properties: The Portofino Hotel and Marina, Redondo Beach, CA, from April 3, 2015 to August 11, 2015; The Edgew...
