self-service
Agilysys to Share Insights on Importance of High-Tech, High Return Hospitality™ During Indian Gaming Tradeshow & Convention 2023
Agilysys | March 28, 2023
Agilysys’ Tribal Casino Resorts Leader, Ryan Carrier, Will Present During Labor Shortage Session ALPHARETTA, GA — March 28, 2023 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of hospitality software solutions that help properties achieve High Return Hospitality™, will be speaking at the Indian Gaming Tradeshow & Convention, the largest gathering of tribal leaders and casino executives in the country. From March 27-30 at the San Diego Convention Center, attendees will gather to learn, interact and exchange industry-specific ideas and celebrate the Indian gaming industry’s cultural success, strength and self...
Studies Show That the Guest Self-Service Era Has Officially Begun
Venkatesh Sakamuri | August 2, 2022
By Venkat Sakamuri, CEO and Co-Founder, Stayflexi Decades ago, self-service was largely defined by one, often lackluster offering: vending machines. We would carefully feed a bill into the designated slot, punch in the code for our desired drink or snack, watch the machine whirred to life and push our selection forward, and then often watch in dismay as it got stuck against the glass on its journey down to the basket for retrieval. In this sense, vending machines were hardly a luxury offering. Instead, they served a distinct (and limited) purpose and were often reserved for moments in which we had no other food or beverage options to exp...
How Self-Service Is Replacing Traditional Guest Service In The Ideal Guest Experience
April 3, 2018
By Jos Schaap CEO and Founder - StayNTouch Traditionally, the guest experience with a hotel is defined by their interaction(s) with hotel staff, the upkeep of the property and amenities, and the provision of a room which meets or exceeds expectations. However, as any savvy hotelier knows, the current hospitality landscape has outgrown that tradition to make room for improved technology and an enhanced, personalized guest experience. Where guests previously expected to be greeted with cheerful front desk staff, they now prefer mobile check-in, allowing them to bypass lines and interact with the hotel freely (and immediately). Moreover, g...
