serenata intraware
HEBS Digital’s Sister Company, Serenata IntraWare, Voted World’s Leading Hotel CRM Technology Provider by the World Travel Awards 2017
Serenata IntraWare | December 28, 2017
Summary: HEBS Digital's sister company, Serenata IntraWare, has been voted the World's Leading Hotel CRM Technology Provider by the World Travel Awards as part of the 2017 competition. The World Travel Awards honors global leaders and innovators in the travel and hospitality industry. New York, NY (December 28, 2017) – Serenata IntraWare, sister company to HEBS Digital and expert in CRM solutions, has been voted the World's Leading Hotel CRM Technology Provider by the World Travel Awards for the third consecutive year. This award is voted on by industry experts and peers and recognizes Serenata as one of the foremost authorities o...
HeBS Digital’s Parent Company, Hotel360 Technologies, Acquires Serenata IntraWare to Create the Industry’s First Fully Integrated Past/Future Gues
HeBS Digital | March 22, 2017
NEW YORK, NY — March 22, 2017 — HeBS Digital is pleased to announce its parent company, Hotel360 Technologies (Hospitality Tech Holdings LLC), has acquired Serenata IntraWare GmbH, the most comprehensive hotel CRM (Customer Relationship Management) platform in the hospitality industry today. Combining Serenata with HeBS Digital, an existing portfolio company, Hotel360 is launching the hospitality industry's first Fully-Integrated 360-Degree Past/Future Guest Engagement and Acquisition Technology and Marketing Platform. Hotel360 was formed by HeBS Digital and Public Pension Capital LLC (PPC), a leading New York City private e...
Serenata and TrustYou Team Up to Help Hotels Personalize Their Guests’ Experiences
TrustYou | July 29, 2015
July 29, 2015 – Munich, Germany – Serenata IntraWare, one of the leading CRM providers (customer relationship management) for the hospitality industry, teams up with TrustYou, global leader in online reputation management (ORM) software, to launch the first ever solution that allows hotels to combine online reviews and social media feedback with reservation data. Dubbed "ORM meets CRM," the solution allows hotels to truly personalize their guests' experience throughout all phases of the customer journey. "This partnership has allowed Serenata to further enhance its already rich customer database with feedback directly from guests, a...