service delivery
InnSpire Integration With Optii Leverages AI to Optimize Hotel Operational Efficiency, Guest Service and Satisfaction
InnSpire | May 23, 2024
Strategic AI-powered technology partnership to enhance operational efficiency at The Don CeSar, while ensuring a seamless end-to-end guest experience. Stockholm & Washington, D.C. – May 23, 2024 – InnSpire, the leading provider of innovative hospitality technology solutions that help drive seamless, world-class guest experiences for some of the world’s most iconic hotels and brands, has announced a strategic partnership with Optii Solutions, a leading hotel operations and service delivery platform. Optii leverages machine-learning and predictive intelligence to automate and enhance hotel housekeeping, maintenance, servi...
Leading Hotels of the World Selects ALICE by Actabl as an Exclusive Provider of Guest Services, Housekeeping and Service Delivery Solutions
ALICE by Actabl | August 16, 2022
Independent luxury hotel collection to leverage advanced capabilities of award-winning hotel operations and management platform to maximize guest satisfaction and operational efficiency Tampa, FL — August 16, 2022 — Actabl, the industry’s first and only integrated hotel operations, business intelligence and labor management solution, today announced that its ALICE by Actabl platform has been selected by The Leading Hotels of the World (LHW) as one of its exclusive vendors providing housekeeping, guest services, and service delivery technology solutions to the LHW portfolio worldwide. A prestigious global hospitality organization c...
3 Steps to a More Focused Service Delivery
Jana Love | June 3, 2015
By Jana Love, ProSolutions President/CEO Quick reactions and timely responses should be a part of every company's core standards because these two actions help support a positive customer experience. Customer service doesn't just happen to someone else; it's a very personal and intentional action that happens to each one of us daily. We have a personal connection to the service we are providing as well as receiving. We have built our world around speed, and because of this, any amount of waiting seems like a complete waste of time and an enormous frustration. We have drive-thru opportunities everywhere- banks, coffee shops, cleaners, an...
