Shan Shan Chien
Stay or Leave? Internship Stress and Coping Strategies in the Hotel Industry
February 11, 2021
By Shan Shan Chien The hospitality industry has been regarded as the most challenging and stressful working environment compared to any other industry sector. As a former waitress in the banquet hall of a five-star hotel and a Michelin starred restaurant, I deeply understand the required components of multi-tasking in a fast-paced environment, while maintaining service quality simultaneously. Even though almost every new graduate from a hospitality-related program is highly encouraged to participate in an internship program before entering the workforce, the burden of stress can sometimes twist the interns’ intention to enter the hosp...