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Mobile First: Brit Smartphone Hotel Bookings Overtake Desktop for the First Time

SHR | August 1, 2024

UK, 1 August 2024 –  Brits are now making more hotel bookings on mobile devices than desktops for the first time, new research from SHR reveals1. The hotel technology specialist found that mobile bookings have overtaken desktop for UK staycations, with more than half of bookings (51.3%) made on a smartphone device over the last year – a 6.1% increase from the previous year. This shows how consumers are becoming far more comfortable booking travel on mobile devices, thanks in large part to the volume of information and seamless booking experience now available on all platforms. Desktop bookings have decreased by 3.8%, now ac...

Duetto and SHR Partner to Transform Casino Loyalty Pricing

Duetto | June 25, 2024

The partnership enables casinos to maximize revenue by delivering personalized online guest experiences. San Francisco, June 25, 2024 - Duetto, a global leader in revenue management solutions, and SHR (an Access company), a leading provider of innovative and intelligent technology solutions for hotels and resorts, today announced a strategic partnership designed to revolutionize the casino resort industry. Using Duetto’s Dynamic Rate Engine (DRE), SHR Group will enable its casino customers to deliver real-time personalized pricing online to maximize revenue, as well as increase occupancy and guest satisfaction. The newly certified SHR&l...

SHR and Cloudbeds Partner to Transform Hospitality Management

SHR | March 4, 2024

HOUSTON & SAN DIEGO, March 4th, 2024 – SHR, a leading provider of innovative technology solutions for the hotel industry, and Cloudbeds, the premier hospitality management software platform, proudly announce their collaboration aimed at elevating hotel management through the integration of Allora CRS (Windsurfer) and the Cloudbeds platform. The collaboration between SHR and Cloudbeds marks a significant milestone in the hospitality technology landscape. By joining forces, both companies aim to deliver enhanced solutions that empower hoteliers to streamline operations, optimize revenue, and elevate the overall guest experience. Key ...

SHR, Stayntouch Launch Timely Resource to Help Hoteliers Improve Guest Experience While Automating Operations

Stayntouch | June 21, 2022

Industry experts contributed to “The Hotelier's Playbook to Amplifying Revenue and Engagement Across the Guest Journey,” available free online and at HITEC 2022 BETHESDA, Md. — June 21, 2022 — Sceptre Hospitality Resources, which offers a suite of solutions to help hoteliers improve the guest experience and drive revenue at each touchpoint along the guest journey, in collaboration with Stayntouch, a global leader in cloud hotel property management systems and guest-centric technology, has published a whitepaper that gives hoteliers the tools they need to improve the guest experience and maximize revenue at every stage of the guest ...

SHR and ReviewPro Integration Streamlines Guest Communication

SHR | May 11, 2022

HOUSTON and BARCELONA – May 11, 2022 – Sceptre Hospitality Resources (SHR), which offers a suite of solutions to help hoteliers improve the guest experience and drive revenue at each touchpoint along the guest journey, has integrated its Maverick CRM with the Guest Experience Platform offered by ReviewPro, a Shiji Group brand.  Thanks to a new API integration, Maverick clients can now integrate the data collected from the Guest Survey solution within the Guest Experience Platform directly within the CRM. The Maverick system will provide the guest with a dynamic link in their post-stay communication, which now originates from Maverick ...

InTown Suites Turns to SHR for Cross-Product Automation

Sceptre Hospitality Resources (SHR) | May 5, 2022

Facing challenges sharing data and actions across systems, InTown has implemented SHR’s Bridge platform to automate traditionally manual processes.  HOUSTON – May 4, 2022 – InTown Suites, a leader in extended-stay hotels with nearly 200 properties in 22 states, has expanded its partnership with Sceptre Hospitality Resources (SHR), which offers a suite of solutions to help hoteliers improve the guest experience and drive revenue at each touchpoint along the guest journey. InTown, already a user of SHR’s Windsurfer CRS, is now leveraging SHR’s Bridge platform for increased functionality to automate several previously manual proces...

stayntouch and SHR Enhance Their Cloud Integration, Delivering Transparency and Control to Revenue Management

Stayntouch | October 27, 2021

Stayntouch, a global leader in cloud hotel property management systems (PMS) and contactless technology, today announced an enhancement to its partnership with Sceptre Hospitality Resources (SHR), a pioneer of advanced hotel revenue management technologies. Stayntouch PMS now integrates with SHR’s Wave revenue management system (RMS). SHR Wave RMS leverages the latest in artificial intelligence to create an advanced and transparent RMS with a human touch. Wave unburdens revenue managers from having to blindly trust the ‘black box’ of most legacy RMS platforms. Instead, Wave users can leverage a transparent Strategy Builder Tool, whic...

SHR’s Maverick CRM, Wave RMS Certified by Infor HMS

SHR | October 5, 2021

SHR’s full suite of revenue-generating products is now sharing data through deep integrations with Infor’s Property Management Solution. HOUSTON – OCTOBER 5, 2021 — SHR announced today that its Maverick CRM and Wave RMS products have completed their certification with the Infor Hospitality Management System (HMS) platform. These applications join SHR’s Windsurfer CRS – which has previously been certified by Infor – as solutions that can now be seamlessly integrated within the Infor HMS environment. A next-generation Cloud-based PMS, Infor HMS is designed to jump-start an organization’s digitalization journey by creating ...

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