SLS CANCUN
Julián Smaldoni Appointed Managing Director of SLS Cancun Hotel & Residences
SLS CANCUN | February 23, 2022
NEW YORK, NY - February 23, 2022 - SLS Cancun, a luxury lifestyle hotel that opened in February 2021 in Mexico's exclusive Puerto Cancún development, announces the appointment of Julián Smaldoni as Managing Director. Smaldoni will be responsible for overseeing all aspects of day-to-day operations, including rooms, sales and marketing, revenue management, food and beverage, finance and entertainment. In this multi-faceted role, Smaldoni will ensure that all SLS Cancun Hotel & Residences services and facilities reflect quality standards, while delivering a consistent level of service for guests, residents and visitors alike. ...
Independent Study of In-Stay Feedback Shows 280 Percent Return on Investment for Hotels
Local Measure | June 3, 2019
Independent research shows Local Measure's real time feedback platform can help organizations take control of the customer experience, reduce cost and drive revenue June 3, 2019 SYDNEY, Australia - Local Measure, the leading customer experience platform for the hospitality industry, today released a commissioned Forrester Consulting study quantifying the Total Economic Impact™ and benefits of its real time feedback tool, Pulse. Forrester found that an organization that uses Pulse to manage and respond to customer feedback in real time obtained a return on investment (ROI) of up to 280 percent over three years. In addition, the stu...
