smart room technology
Enseo & Catapult Tech Launch IoT Smart Guest Room of Future With Mexico City’s Fiesta Americana
Enseo | February 14, 2020
Richardson, TX – February 14, 2020 – The Fiesta Americana Viaducto Aeropuerto Hotel in Mexico City recently opened its doors and treated guests to a full suite of Enseo’s innovative smart hotel room technology. From streaming entertainment options to remotely managing their entire room from their own mobile devices, guests were ushered into an experience unlike any other. Owned by FibraHotel and managed by Posadas Hotels, Fiesta Americana had a specific goal in mind: provide the guest room of the future in their hotels to create a unique, connected in-room experience for their guests while also conserving energy usage. To enable this...
Hospitality Digital Technology: Challenges, Priorities and Buzzwords
March 6, 2019
Max Starkov Background: Today's typical online travel consumer is exposed to more than 38,983 micro-moments in a 60-day timeframe and visits an average of 18 websites via multiple devices across eight sessions before making a hotel booking (Google Research). With the explosion of the "digital way of life", the customer journey has become increasingly complex, forcing hoteliers to overhaul not only their corporate and marketing strategies, but also their technology stack in order to engage, acquire, service and retain these digitally-enabled travel consumers across multiple digital touch points and across all digital channels and devices...