sms
Jonas Hospitality’s Newly Created Property Systems Group To Bridge the Gap Between Best-in-Class & All-in-One Solutions
Jonas Hospitality | February 22, 2024
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Springer-Miller Systems Prioritizes Client Services as They Look Toward the Future
Spring-Miller Systems | February 15, 2024
Springer-Miller Systems (SMS) has been a leading software provider in the hospitality industry for over 30 years. SMS continues to look toward the future in a recent restructuring. Client service remains a priority, and to ensure their clients receive the service they deserve, SMS doubled down on Account Management. SMS has added multiple new roles across their Account Management team creating an ability to narrow their focus and provide “white-glove” services to every customer. Account Managers will now engage customers around every aspect of their business, including but not limited to product needs / recommendations, support escalat...
Maestro All-In-One PMS to Showcase Two Way Engagement Tool GuestXMS’s Newest Features at HITEC Toronto
Maestro | June 20, 2023
Independent hoteliers say the new check-in/-out via SMS feature is a big hit and messaging over SMS is enabling them to compete more effectively with the big brands; Visit Maestro PMS in Booth 1225 at HITEC Toronto June 27 to 29 MARKHAM, Ontario, June 20, 2023 — Next week at HITEC® Toronto, Maestro PMS will showcase a NEW suite of features to its innovative mobile engagement and feedback tool, GuestXMS. The enhancements are enabling operators to gain enhanced insight into guests’ needs and expectations. Powered in collaboration with Fetch, GuestXMS gives independent hoteliers access to two-way SMS, case-management capabilities, an...
Think Simplicity Integrates SimplyChat SMS Capabilities to Its Cloud Communication Platform
Think Simplicity | March 2, 2022
Integrated solution now provides easy access to SMS to enhance the guest experience and streamline operations BONITA SPRINGS, Fla., March 2, 2022 — Think Simplicity, a cloud communication technology provider of all-inclusive voice and chat solutions for the hospitality industry, announced today the launch of SimplyChat™, an integrated, seamless way to communicate with staff and guests via SMS. By bringing the entire communication platform together seamlessly via the cloud, hoteliers have the opportunity to enhance the guest experience. Hoteliers are looking to simplify their technology spend, however installing and managing new phone ...
CustomerCount® Adds Extra Level of Protection to SMS Distribution of Surveys
CustomerCount | March 19, 2020
INDIANAPOLIS, IN (March 19, 2020) – Did you know that marketing to cell phones (SMS/MMS) is the hottest area of TCPA civil litigation? According to Contact Center Compliance, the same serial plaintiffs and litigators bring approximately one-third of TCPA lawsuits. Bob Kobek, President of CustomerCount®, says the “proliferation of compliance complaints comes from a group of class action lawyers who make it their business to continually file law suits against marketing companies and departments utilizing text messaging in their campaigns.” Now there is a solution to this dilemma. Litigator Scrub® identifies these repeat litigato...
30th Year of the Host Users Group Conference
Springer-Miller Systems | December 3, 2019
A Unique Conference Run by The Users, for The Users Stowe, Vermont – December 3rd, 2019 – This year, Springer-Miller Systems celebrated their 30th year anniversary of the Host Users Group Conference in Kohler, Wisconsin at The American Club, a five-star, five diamond hotel that has been part of the hospitality industry for over 50 years. The Host Users Group Conference (HUG) is a unique conference in the sense that it is run by the users, for the users. Each year, a different SMS|Host property hosts the conference, and the planning and execution is led by a group of voluntary board members, all users of Springer-Miller solutions. ...
SpaSoft Announces Streamlined Approach to Implementation Process
Springer-Miller Systems | September 10, 2019
Toronto, Canada — September 10th, 2019 — SpaSoft, an industry leading, all-in-one spa management solution, announces that they have made significant improvements and enhancements to streamline their implementation process. With their newly enhanced approach, SpaSoft has been able to reduce their training time by about 33% on average. By investing in services prior to the training commencing, SpaSoft implementation consultants are able to focus on teaching the spa how to effectively operate the software, rather than performing time consuming setup processes. In turn, a more seamless approach to training spa personnel has been establishe...
Springer-Miller Systems Partners With iVvy Venue Management Solution
iVvy | June 17, 2019
New Integration with iVvy to provide SMS with new generation advanced sales and catering capabilities Queensland, Australia - June 17th 2019 - iVvy Inc., the award-winning Venue Management Software company, today announced a partnership with Springer-Miller Systems (SMS) the leading guest-centric hospitality management system. The integration between the two industry leaders will strengthen Springer Miller’s sales and catering capabilities, empowering hotel customers with the most intuitive sales and catering solution available on the market today. By piecing together an industry that's traditionally fragmented processes, iVvy’s pla...
