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Springer-Miller Systems Prioritizes Client Services as They Look Toward the Future

Spring-Miller Systems | February 15, 2024

Springer-Miller Systems (SMS) has been a leading software provider in the hospitality industry for over 30 years. SMS continues to look toward the future in a recent restructuring. Client service remains a priority, and to ensure their clients receive the service they deserve, SMS doubled down on Account Management. SMS has added multiple new roles across their Account Management team creating an ability to narrow their focus and provide “white-glove” services to every customer. Account Managers will now engage customers around every aspect of their business, including but not limited to product needs / recommendations, support escalat...

New Properties Live with Springer-Miller’s SMS|Host PMS

Springer-Miller Systems | February 28, 2017

STOWE, VT — February 28, 2017 – Springer-Miller Systems (SMS), the leading provider of guest-centric hospitality and spa management systems, is pleased to showcase some of the properties that have recently gone live with the SMS|Host Hospitality Management System. More than a PMS, SMS|Host's guest-centric focus and depth of resort functionality and integration allows these properties to streamline their operations while enhancing guest service. These properties chose SMS|Host after a careful evaluation of their expected ROI (Return on Investment). Automating guest service and management processes with SMS|Host reduces the nu...

Club Quarters Hotels Embraces Mobile Property Management System

Club Quarters Hotels | June 21, 2016

Chain Deploys Springer-Miller's SMS|Host Anywhere Mobile Capabilities to 16 Hotels Stowe, VT — (June 21, 2016) — Springer-Miller Systems (SMS), the leading technology provider of global Hospitality Management systems, today announces that Club Quarters Hotels is implementing their SMS|Host Anywhere mobile property management solution across its 16 hotels. Designed for the modern business traveler, Club Quarters Hotels prides itself on providing well-priced rooms located in the prime business areas of the top cities in the United States and United Kingdom. These business travelers value a fast and easy check-in and check-out ...

Springer-Miller Congratulates Clients Recognized in Prestigious 2016 Forbes Travel Guide Five Star Ranking

Springer-Miller Systems | February 25, 2016

Stowe, VT — (February 25, 2016) — Springer-Miller Systems (SMS) the leading technology provider of global Hospitality Management systems, today congratulates our clients named to the 2016 Forbes Travel Guide listing of Five Star Hotels and Spas. Achieving Five Star status represents a distinct honor, achieved through rigorous perfection of all aspects of guest service. A property can only achieve this status after consistently demonstrating exemplary attention to detail in both services and facilities. Springer-Miller Systems applauds the 22 Five Star properties that utilize the SMS|Host property management system and is pro...

The Riverhouse Hotel & Convention Center Selects SMS|Host Hospitality Management System

the Riverhouse Hotel & Convention Center | December 15, 2015

Stowe, VT — (December 15, 2015) — Springer-Miller Systems (SMS), the leading provider of guest-centric hospitality management systems, today announces that The Riverhouse Hotel & Convention Center has chosen the SMS|Host Hospitality Management System for their 221 room hotel and conference center in of Bend, Oregon. Set on the banks of the beautiful Deschutes River, the Riverhouse Hotel & Convention Center offers a base camp for Central Oregon explorers to enjoy while taking advantage of the extension recreational opportunities in the high desert. With a $10 million dollar renovation underway and a brand new restaura...

Kiva Dunes Selects PAR Springer-Miller’s SMS|Host® Hospitality Management & Owner Fulfillment System

Kiva Dunes | June 4, 2015

New Hartford, NY — (June 4, 2015) — PAR Springer-Miller Systems, Inc., a wholly-owned subsidiary of PAR Technology Corporation (NYSE:PAR) and the leading provider of custom guest-centric hospitality management systems, today announces that Kiva Dunes has selected the SMS|Host Hospitality Management and Owner Fulfillment System for their luxury resort in Gulf Shores, Alabama. Located on the white, sandy beaches at the convergence of Mobile Bay and the Gulf of Mexico in Alabama, Kiva Dunes consists of a 90 room luxury resort and the top-rated golf course in the state of Alabama. Paired with the fine dining experience of Kiva Dunes Res...

Travel Tripper’s CRS Now Interfaces With PAR Springer-Miller Property Management System

Travel Tripper | May 4, 2015

Hotels will now be able to manage their properties seamlessly with an industry leading central reservation system NEW YORK - May 4, 2015 - Travel Tripper, the industry's most innovative providers of hotel reservation solutions, today announced the certification of PAR Springer-Miller, Inc.'s SMS|Host® property management system (PMS) to interface with Travel Tripper's central reservation system (CRS). By fully integrating the two systems, hotels can now seamlessly manage availability, rates, billing and inventory. With unique features such as geographic pricing, automated Best Rate Guarantee, and multi-property listing capabilities, T...

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