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sms text solution

Do’s and Don’ts of Hotel Texting, from a New York City Concierge

ALICE | July 13, 2016

A few tech-savvy hotels are skipping email and social media and are directly texting their guests. Arrive Hotels which just opened in Palm Springs has done away with telephones in the guest room and instead asks guests to text the hotel for whatever they might need. Sixty LES is also embracing texting as a method of communicating with guests. Even bigger brands like Marriott and Four Seasons are texting guests, albeit through their mobile apps. While millennials who have pretty much grown up with smartphones may not be fazed by a text message sent from a hotel concierge, older guests might be, simply put, weirded out by an invasive mess...

Maestro Launches New Image and Branding for 2015

Maestro Property Management Solution | April 2, 2015

New Branding, Logo and Updated Website Spotlight Client Communication, Service and Leading Edge Solutions for Independent Hotel Operators April 2, 2015 - Maestro PMS™ launched a new look and feel to emphasize the company and its solutions are "like no other." The company's image, branding and website are completely new, but Maestro's team, professional services, and focus on developing solutions that drive success for independents will continue unchanged. Maestro's new branding extends to its marketing materials and user documentation, and will soon include Maestro PMS' browser-based solutions. Click here to learn more about Maestro'...

Maestro PMS Launches Swift SMS Gateway Text Messaging Integration for Instant Guest Communication

Maestro Property Management Solution | March 11, 2015

Fully Integrated SMS Text Message Module Gives Guests Room Availability, Group Member Alerts, Property Promotions and Events to Personalize Service March 11, 2015 - Maestro PMS™ launched its new SMS text communication module to enhance flexible, personal guest communications and service. The new SMS service is fully integrated with Maestro PMS to provide timely messages for early check-in room availability, group member alerts, spa appointments, property promotions and concierge services. Click here to learn more about Maestro's solutions for profitability and productivity. Maestro PMS provides its guest text message module in partner...

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