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IHG, Sonesta, Nemacolin Speak on Stage on How a Modern Data Strategy is Critical to Success

Hapi | September 24, 2024

At HITEC 2024 in Charlotte, leaders from Sonesta, IHG and Nemacolin Resort shared key insights on how a modern approach to  data integrations is critical to personalizing guest experiences and driving loyalty to their brand. The hospitality industry is undergoing a transformational shift, driven by data integration and innovative technology solutions that increase efficiency while improving the guest experiences. During a recent panel discussion at HITEC 2024 in Charlotte, hospitality experts shared insights into how they are leveraging real-time data to differentiate guest experiences and drive loyalty. The panelists identifie...

Sonesta Executes Deal With Jarabacoa Hotel Construction for Five Sonesta ES Suites in Dominican Republic

Sonesta International Hotels | September 20, 2024

NEWTON, MA [September 20, 2024] – Sonesta International Hotels Corporation (Sonesta) today announced the execution of a deal to open five Sonesta ES Suites hotels in the Dominican Republic. The first property, Sonesta ES Suites ELEMENTS Jarabacoa, is scheduled to open in the first trimester of 2026 with the remaining four hotels to be completed within seven years. Sonesta ES Suites ELEMENTS Jarabacoa, an upscale, extended stay hotel, will be located in the La Vega province, surrounded by mountain views and at an altitude of 595 meters. The hotel will be in a region known for its annual flower festival celebration and bordered by four lar...

The Royal Sonesta New Orleans Appoints David Bilbe as General Manager

Royal Sonesta New Orleans  | June 28, 2024

NEW ORLEANS, LA. (JUNE 28, 2024): The Royal Sonesta New Orleans, a stylish and sophisticated icon located in the heart of the French Quarter, announces the appointment of hospitality industry veteran David Bilbe as General Manager. The hotel, which provides for exploration and destination immersion, offers guests a VIP seat to a true New Orleans experience, and the team is thrilled to have David Bilbe at the helm. In his role, Bilbe will be responsible for overseeing the 483-key hotel’s day-to-day operations, management, training, and guest satisfaction. “We are delighted to welcome David to The Royal Sonesta New Orleans to lead our belo...

How Centralized Data Powers Sonesta’s Award-Winning Loyalty Program

Hapi | January 29, 2024

After growing through acquisition, Sonesta turned to Hapi to centralize and normalize guest data from multiple Property Management Systems across its various brands in real-time, which will power a new Customer Data Platform. Boston-based Sonesta International Hotels was founded nearly 100 years ago, but it was just over the past few years that Sonesta kickstarted its growth trajectory to becoming a global hotel powerhouse. Even before the acquisition of Red Lion Hotels in 2021, which added more than 1,000 franchised and managed properties and pushed Sonesta over the 1,200 properties mark, Sonesta had standout hotels in Los Angeles, Chicag...

Sonesta Announces Plans for Larimar City & Resort in the Dominican Republic

Sonesta | September 25, 2023

New Multi-use Development to Feature The Royal Sonesta and The James Brands as well as Residences NEWTON, MA [September 25, 2023] – Sonesta International Hotels Corporation (Sonesta) today announced plans for Larimar City & Resort, a new multi-use development that marks the company’s entry in the Dominican Republic. Anchoring this development will be new Royal Sonesta and James hotels, two of Sonesta’s luxury and lifestyle brands. “This development leverages two of our premier brands, The Royal Sonesta and The James, to grow our footprint in Latin America and the Caribbean, which is a strategic priority for Sonesta,” said ...

Sonesta Appoints Jeff Knowlton as Chief Information Officer

Sonesta | July 31, 2023

NEWTON, Mass., July 31, 2023 -- Sonesta International Hotels Corporation (Sonesta), the 8th largest hotel company in the U.S., today announced the appointment of Jeff Knowlton as Chief Information Officer. "We welcome Jeff to Sonesta and look forward to leveraging his 25 years of experience leading IT teams and successfully implementing strategic initiatives within the hospitality industry," said John Murray, President and CEO at Sonesta. "As an accomplished technology executive, Jeff has the comprehensive experience that we believe will fuel Sonesta's growth and drive innovation in our business." Mr. Knowlton most recently served...

Sonesta Launches Two New Soft Brands, Expanding Its Presence in the Upper-Upscale and Upscale Segments

Sonesta | June 12, 2023

Newton, MA (June 12, 2023) – Sonesta International Hotel Corporation (Sonesta) today announced the debut of two soft brands within its expanding portfolio, Classico, A Sonesta Collection (Classico) and MOD, A Sonesta Collection (MOD). These two new brands offer independent hotel owners the opportunity to affiliate with Sonesta’s network while retaining their own iconic hotel names, identities, designs and established styles. All Classico and MOD hotels will be included on Sonesta’s website and have access to its extensive distribution channels and services. Classico, positioned in the upper-upscale segment, blends local authentic...

Service Properties Trust Acquires 250-Key Nautilus Hotel in South Beach Miami for $165.4M

Service Properties Trust | June 2, 2023

NEWTON, Mass.---Service Properties Trust (Nasdaq: SVC) announced today that it has acquired the 250-room Nautilus Hotel located at 1825 Collins Avenue, Miami Beach, FL for $165.4 million, or approximately $661,600 per key. The Nautilus is a lifestyle oceanfront hotel located in Miami’s South Beach neighborhood with 250 guestrooms, including 55 suites, four food and beverage outlets, outdoor pool, spa, fitness center and 17,500 SF of flexible outdoor and indoor event space. The hotel will initially be branded as the Nautilus Sonesta Miami Beach, and undergo a $25 million repositioning commencing in the Summer of 2024 with plans to reopen in...

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