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Three Reasons Why SOP’s Enhance the Guest Experience
Yolanda Bender | April 14, 2016
As we head into the busy seasons of Spring and Summer, it's more important than ever to have standard operating procedures in place. We've already detailed why SOP's are crucial for internal processes, and now we'll further explain why they are just as crucial for enhancing the guest's experience. Hotels that clearly pay attention to small details and are committed to customer service will always differentiate themselves. A hotel with branded and recognizable SOP's will not only stand out, but will attract faithful repeat clients again and again, one of the true keys to loyalty and ultimately long-term success. Anything your hotel can d...
PAS Announces Auditor Approved SOP’s and USALI 11th Global Framework in pasCLOUD Offering
pasCLOUD | April 28, 2015
pasCLOUD leverages ground-breaking technology with new levels of functionality, usability, connectivity, and insight With any organizational change, hoteliers face potential challenges of maintaining standardization across their entire enterprise. pasCLOUD is a back office solution specifically designed for hotels and the hybrid cloud environment as a software as a service. pasCLOUD includes over 40 pre-built reports and dashboards, an Expense Dictionary with over 4,000 items, and hundreds of application integrations. "We are very excited to now offer SOP's with pasCLOUD. We consistently heard that the lack of substantial SOP's made it ...
