Artificial Intelligence and Machine Learning: What will be the Impact on The Travel Industry?

Alan E. Young | October 5, 2016

by Alan E. Young There has been a great deal of "news" in our industry regarding the implementation and adoption of artificial intelligence (AI) within the travel industry. How will this happen and what will the adoption rate look like? More importantly, in a service based industry, what percentage of travelers will be open to this new wave of technology and who will dismiss it? The emergence of cloud and cluster technology enables the wide implementation of AI and Machine Learning. One of the most obvious choices for this new technology to be adopted is within the B2B framework of our industry. Revenue Management platforms that are bei...