Data As a Utility: The Key to Unlocking Modern Data Strategies in Hospitality

SriHari Thotapalli | June 7, 2023

By SriHari Thotapalli The hospitality industry has long been seen as a laggard in adopting modern technology. Whether right or wrong, this perception is widespread and may be poised to grow as we see incredible innovation happening in other verticals, especially with the most recent excitement in the field of Artificial Intelligence. Consider ChatGPT and Google Bard, revolutionary large language models that have exploded in attention over the past six months. Another example is Amazon’s Go self-service stores, which operate mainly on computer vision, where shoppers open their Amazon app and scan a QR code at the store’s entrance bef...