staff culture
Brilliant Closing Tactics Every Hotel Sales Manager Should Know
Groups360 | November 14, 2017
The most successful hotel sales managers and directors don't wait until the end to make the close. They're working the close from Day One. Modern meeting planners are savvy buyers and aren't easily swayed by standard tactics. So, don't stop viewing the close as a 'make it or break it' moment. Provide value, grounded advice, the right tools and reinforce your hotel's unique assets, amenities and service culture throughout the ENTIRE sales process. We turned to our own team of meeting advisors, who are responsible for hundreds of millions of dollars in group bookings, for their smartest 'closing' tips for hotel sales teams. Showcase What ...