staff management
Leveraging Tech to Drive Employee Motivation, Guest Delight and Revenue
Joe Vargas | January 31, 2024
By Joe Vargas While there are many technologies you can invest in that provide a competitive edge, there is one resource that is infinitely valuable that you don't want to overlook: your people. Guest satisfaction is one of the key drivers of success for any hotelier, determining repeat customers and, in turn, your bottom line. While guest-centered initiatives, like expanding your amenities, are often the focus of customer loyalty, employee well-being and job fulfillment are also critically important. The feeling of being surrounded by an engaged work culture is palpable for guests, and happy employees are more likely to deliver ex...
North Yorkshire’s Luxurious Rudding Park Spa Hotel Improves Operational Transparency and Efficiency Using Maestro All-In-One PMS
Maestro | October 10, 2023
The 300-acre Rudding Park centralized its operations under a single database accessible through the cloud, simplifying the property’s daily operations and improving revenue; Visit Maestro at the Independent Hotel Show in London October 16-17 in Stand 1530 MARKHAM, Ontario, October 10, 2023 — Rudding Park, a privately owned luxury spa and golf resort in Harrogate, North Yorkshire, England, has taken great strides to invest in technology and keep pace with new operational challenges. The resort offers 90 guestrooms and suites, a destination spa, two restaurants, a kitchen garden, a private cinema, two golf courses, and multiple meetings...
INTELITY, McLaren Technologies to Attend NoVacancy Hotel + Accommodation Expo in Sydney
INTELITY | August 24, 2023
During the two-day event, the companies will highlight the latest updates to the INTELITY platform Sydney, Australia (August 24, 2023) - INTELITY®, provider of hospitality’s leading guest experience and staff management platform, and McLaren Technologies announced today that it will attend NoVacancy Hotel + Accommodation Expo at the ICC Sydney Exhibition Centre in Sydney, Australia, from August 31 to September 1. As the largest annual exhibition for connecting suppliers with decision-makers from hotels, motels, and other hospitality establishments, NoVacancy delivers the latest trends and ideas, and brings together key buyers and in...
Fantasyland Hotel Partners With INTELITY for Mobile Guest Experience
INTELITY | July 13, 2023
The exceptionally unique, experience-forward property puts guest convenience first with mobile check-in, mobile key and more Los Angeles, CA (July 13, 2023) - INTELITY®, provider of hospitality’s leading guest experience and staff management platform, has announced today a new partnership with Fantasyland Hotel in Edmonton, Alberta. The fun-seeking hotel has deployed INTELITY’s mobile offerings providing guests with mobile check-in, mobile check-out, and mobile key, while streamlining the day-to-day operations for staff through GEMS® — INTELITY’s suite of staff-facing tools. Located in West Edmonton Mall, the most comprehens...
INTELITY Announces Updated Strategic Partnership With Unifocus, Formerly Knowcross
INTELITY | December 21, 2022
The updated partnership will provide new features for a stronger staff operations flow Los Angeles, CA (December 21, 2022) - INTELITY®, provider of hospitality’s leading guest experience and staff management platform, announced today an updated partnership with Unifocus, the global leader in hospitality operations software. Following recent revisions to Unifocus’s technology, the INTELITY integration is all new. Built on INTELITY’s R5 platform to take advantage of its industry leading capabilities, the latest integration includes richer synchronization of guest request details between INTELITY and Unifocus. “Partnering with INT...
INTELITY and Incode Technologies Announces Strategic Partnership
Intelity | June 29, 2022
During HITEC Orlando 2022, INTELITY and Incode reveal partnership to greatly enhance check-in verification for hotels and their guests ORLANDO, Fla. (June 29, 2022) – INTELITY®, provider of hospitality’s leading guest experience and staff management platform, today announced at HITEC Orlando 2022 the strategic partnership with Incode Technologies, the industry leader in identity verification and authentication for global enterprises. To further enhance hotels’ operations encompassing a safe, secure, and reliable check-in workflow process, the integration partnership with Incode fulfills hotel requirements for full ID verification a...
UniFocus Taps Leading Hospitality Veterans to Serve on Board of Directors
UniFocus | May 12, 2022
Patrick Volz and Mary Jo Dolasinski appointments bolster workforce management provider with expertise in global finance, employee operations and talent management to ensure sustainable company growth that aligns with hospitality industry needs. DALLAS, TX— May 11, 2022—UniFocus, a leading workforce management platform, has today announced new additions to its Board of Directors with the appointments of Patrick Volz and Mary Jo Dolasinski. With the two industry professionals bringing more than 40 years of combined hospitality market expertise, UniFocus is set to leverage their unique knowledge and experience to maintain its innovative ...
Hôtel de Verbier Partners With INTELITY to Enhance Their In-Room Guest Experience
INTELITY | October 7, 2020
The luxury Swiss property is supplying guests with brand new in-room tablets for a completely seamless guest stay Los Angeles, CA (October 7, 2020) - INTELITY®, the developer of hospitality’s most comprehensive guest experience and staff management platform, announced today its partnership with Hôtel de Verbier in Verbier, Switzerland. The four-star property nestled in the majestic Swiss Alps will deploy key elements of the INTELITY platform, including beautiful 10” tablets for contactless in-room dining, a full digital compendium, amenity and activity reservations, messaging, and more, along with INTELITY’s staff operations solu...
