staff messaging
Interdepartmental Communications & Two-Way Staff Messaging Will Elevate Hotel Operations in 2024
Warren Dehan | January 9, 2024
By Warren Dehan By breaking down departmental barriers, embracing unified data management through an all-in-one PMS, and leveraging modern guest engagement tools, hotels position themselves as pioneers in guest-centric service, setting new standards of excellence in the hospitality industry Thanks to technology, today’s hotel operators are breaking down departmental barriers and adopting a centralized database approach to have a game-changing impact on efficiency. This technology becomes even more transformative when coupled with two-way text messaging between hotel staff and guests. Such digitalization is revolutionizing how hotels m...
Maestro PMS Integration With HelloShift Brings Seamless Guest Messaging and Comprehensive Hotel Operations
Maestro PMS | May 17, 2021
MARKHAM, ONTARIO — MAY 17, 2021 — Following the impact of the pandemic, hotel guest service and communication is more virtual than ever. The new integration partnership between Maestro PMS and HelloShift brings their mutual clients a Guest Messaging Solution that is simple and intuitive for staff and guests to use. In addition, because HelloShift’s unique messaging platform includes comprehensive hotel operations software, no guest request slips through the cracks. Warren Dehan, Maestro PMS President, said: “We are excited and delighted to partner with HelloShift to provide an excellent Guest Messaging and Staff Collaboration solu...
Beekeeper 2021 Webinar Series Leads With ‘Reality Check: Where Are We in the Recovery?’
Beekeeper | March 10, 2021
Industry experts from Hyatt Hotels, MOD Pizza, Morongo Casino Resort & Spa, and Beekeeper will share unique perspectives and actionable insights on how they expect to mitigate anticipated challenges this year Oakland, Calif. — March 10, 2021 — The world came to a standstill in 2020. With stay-at-home orders and closed borders, the hospitality industry found itself in unchartered territory. Hospitality was one of the industries most impacted by the pandemic, with many businesses closing their doors for the first time in history and millions of employees being furloughed. Where in the recovery process are hotels, restaurants, casino...
