staff retention
Employer Branding: Upskilling as a Strategy in the War for Talent
EHL | October 3, 2024
“Why would an intelligent, passionate, ambitious person want to work for us?” In today's competitive job market, where the war for talent has become more intense than ever, that’s the question that every business should be asking itself if it wants to achieve success. The answer, however, isn’t always straightforward. With companies currently facing significant challenges to hiring and retaining talented individuals, it’s essential they adopt innovative strategies to enhance their employer brand, stand out from the crowd and appeal to talented professionals. One such strategy is upskilling. This involves investing in employee...
Using the Labor Data from Hotel Effectiveness to Minimize Costs and Turnover
Adam and Larry Mogelonsky | January 11, 2023
By Adam and Larry Mogelonsky While the pent-up demand from 2022’s travel recovery has now normalized, hotels are still mired by inflationary wages and high turnover. This presents a sweeping, existential issue for the industry on multiple fronts, with labor issues at the forefront of discussion heading into this year’s ALIS (American Lodging Investment Summit), happening January 23-25 in Los Angeles. For owners and investors, increasing labor costs mean less going to the bottom line which can disincentivize capex and product innovation. For operations, staying within budget can mean cutting corners elsewhere, ultimately impacting se...
How Modern PMS Technology Improves Staff Retention and the Hotel Operations Experience
Warren Dehan | October 25, 2022
Workers are finding modern PMS technology to be more efficient and easier to use because it seamlessly connects nearly every area of hotel operations By Warren Dehan Hotel workers, like guests, want to feel engaged with the property. As labor constraints force more responsibility on fewer hotel team members, those on the front lines want to be sure their increased accountability is accompanied by more capabilities. The best way to address these concerns is through new technology, starting with the property-management system. No one said running a hotel had to be easy, but there is no reason the experience must necessarily be challeng...
UniFocus Upgrades Employee Engagement Surveys to Deliver Instant and Frequent Insights Into Hotel Performance
UniFocus | July 20, 2021
Innovator of workforce management technology provides hoteliers with real-time and actionable feedback into how to maximize staff retention and engagement. DALLAS, Texas – (July 20, 2021) – UniFocus, the leading provider of workforce management systems, has launched upgrades to employee pulse survey capabilities, providing hoteliers with an invaluable opportunity to connect to and interpret employee engagement. Sidestepping time-consuming processes associated with annual employee surveys, the new staff engagement abilities now made available through UniFocus ensure that hoteliers can continually and accurately gauge their operating env...
Staff Retention: You Might Be Doing It Wrong
Gary Hogan | May 25, 2017
By Gary Hogan Employee retention is a crucial factor in the success of any hotel or resort. Surprisingly, hotel management does not always devote as much time to understanding this issue as it should, and there are many misconceptions, even among seasoned executives. Following are the Top 5 myths about employee retention that frequently result in catastrophic miscalculations on the part of management. Banish these fallacies and prepare for stellar performance and loyalty from your staff! Compensation is only about base pay Certainly base pay is an important driver of employee satisfaction, but it's far from the only component. Many hote...
