staffing shortage
76% of Surveyed Hotels Report Staffing Shortages
AHLA | June 10, 2024
Hotels on hiring spree with higher wages, better benefits, more flexibility WASHINGTON (June 10, 2024) – More than three-quarters of surveyed hotels are experiencing a staffing shortage, and hotels are increasing pay, benefits, and perks to recruit and retain employees, according to a May survey of hoteliers conducted by the American Hotel & Lodging Association (AHLA). Over the last six months, 86% of respondents have increased wages, 52% have offered greater flexibility with hours, and 33% have expanded benefits to cope with the nationwide workforce shortage. Nonetheless, 79% say they are still unable to fill open positions. ...
Navigating Today’s Persistent Labor Shortages in Hospitality
John Smallwood, President of Travel Outlook | February 22, 2024
How technology can help the hospitality industry traverse these turbulent waters and emerge stronger and more resilient than ever. By John Smallwood, President of Travel Outlook February 22, 2024 – In the dynamic hospitality industry, where guest satisfaction reigns supreme, the persistent challenge of staffing shortages has reached a critical juncture. According to a recent survey by the American Hotel & Lodging Association (AHLA), a staggering 67% of hotels are grappling with staffing shortages. This scarcity of personnel is not merely an inconvenience; it is a significant impediment to the industry's seamless operation. Despi...
Wake-Up Call: How Staffing Shortages Spell Opportunity for Hoteliers
Joe Vargas | January 4, 2024
By Joe Vargas During the pandemic, around 70% of all hospitality workers in the United States were laid off. While travel volumes have largely returned to their 2019 levels, much of the industry’s labor force has opted not to return, choosing other opportunities and career paths instead. The severity of this issue has been highlighted in several reports. The Bureau of Labor Statistics found that in 2022, accommodation and food services had the highest churn, quit, and job opening rates of any other industry in the US. In an eye-opening survey by Deloitte, over half of hotels say that they have between 25% to 75% of the workforce the...
82% of Surveyed Hotels Report Staffing Shortages
AHLA | June 5, 2023
Hotels on hiring spree with record wages, better benefits, flexibility WASHINGTON (June 5, 2023) – As over 80% of hotels experience staffing shortages, hoteliers are offering potential hires a host of incentives to fill vacancies, according to a new survey of hoteliers conducted by the American Hotel & Lodging Association (AHLA). Seventy-five percent of respondents are increasing wages, 64% are offering greater flexibility with hours, and 36% are expanding benefits – but 87% say they are still unable to fill open positions. Eighty-two percent of survey respondents indicate they are experiencing a staffing shortage, 26% sever...
Hotels on Hiring Spree With Better Wages, Benefits, Flexibility
AHLA | February 27, 2023
79% of surveyed hotels report staffing shortages WASHINGTON (Feb. 27, 2023) – As nearly 80% of hotels experience staffing shortages, hoteliers are offering potential hires a host of incentives to fill vacancies, according to a new survey of hoteliers conducted by the American Hotel & Lodging Association (AHLA). Seventy-one percent of respondents are increasing wages, 64% are offering greater flexibility with hours, and 33% are expanding benefits – but 81% say they are still unable to fill open positions. Seventy-nine percent of survey respondents indicate they are experiencing a staffing shortage, 22% severely so. The most cri...
87% of Surveyed Hotels Report Staffing Shortages
American Hotel & Lodging Association (AHLA) | October 3, 2022
WASHINGTON (OCTOBER 3, 2022) – Nearly all hotels are experiencing staffing shortages, according to a new member survey conducted by the American Hotel & Lodging Association (AHLA). Eighty-seven percent (87%) of survey respondents indicated they are experiencing a staffing shortage, 36% severely so. The most critical staffing need is housekeeping, with 43% ranking it as their biggest challenge. Those numbers are slightly better than in May, when 97% of respondents to an AHLA member survey said they were short staffed, 49% severely so, with 58% ranking housekeeping as their biggest challenge. Hotels are offering potential hires a h...
Helping the Hotel Industry’s Staffing Shortage Problems With Annette, The Virtual Hotel Agent™
Travel Outlook | September 8, 2022
Over the last decade, labor costs have risen sharply. In 2022, labor shortages are plaguing businesses across the world, and the hospitality industry is no exception. Demand for workers has never been higher, yet universal labor shortages persist, causing problems for hotels, despite the sharp rise in travel. Two-plus years removed from the pandemic, and travel has come back in a big way. Hotels everywhere had a record-breaking summer of travel, but they did so with reduced capacity thanks to ongoing labor shortages. With rising wages and the supply of workers still at historically low levels, hotels are struggling to stay afloat during...
As 97% of Surveyed Hotels Report Staffing Shortages, AHLA Foundation Expands Recruitment Campaign
American Hotel & Lodging Association (AHLA) | June 30, 2022
WASHINGTON (JUNE 30, 2022) – Nearly all hotels are experiencing staffing shortages, and half report being severely understaffed, according to a new member survey conducted by the American Hotel & Lodging Association (AHLA). Ninety-seven percent (97%) of survey respondents indicated they are experiencing a staffing shortage, 49% severely so. The most critical staffing need is housekeeping, with 58% ranking it as their biggest challenge. To meet the demand, hotels are offering a host of incentives for potential hires: nearly 90% have increased wages, 71% are offering greater flexibility with hours, and 43% have expanded benefits. Th...
