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The Walper Hotel Adds UniFocus’ GUESTScope & STAFFScope

UniFocus | November 17, 2016

DALLAS – November 17, 2016 – The Walper Hotel, a refined landmark hotel that dates back to 1893 and is located in the heart of Kitchener, Ontario, has added UniFocus' innovative GUESTScope and STAFFScope solutions in order to continually maintain superior staff engagement and customer satisfaction levels. Based in Dallas, UniFocus delivers the service industry's most comprehensive workforce management systems and tools. Studies have shown that employee engagement levels directly impact customer satisfaction. With The Walper Hotel focusing on both ends of this relationship, they're likely to see a strong increase in customer ...

In Robust Third Quarter, 83 Properties Add UniFocus Solutions, from Employee and Guest Feedback Tools to Its Signature LMS

UniFocus | November 7, 2016

DALLAS – Nov. 7, 2016 – Dallas-based UniFocus has posted another strong quarter, installing one or more of its industry-leading, comprehensive workforce management systems and tools in 83 new locations between July and September 2016. Gains have been particularly strong for two of UniFocus' Survey Solutions, GUESTScope and STAFFScope, spurred in part by the approach of year's end when companies traditionally measure employee engagement. Also experiencing robust growth are UniFocus' signature LMS, Global Time & Attendance, and consulting solutions. "Our business gains in the third quarter spanned the spectrum of UniFocus ...

UniFocus Marks Strong Growth Quarter as Managers Increasingly Turn to Staff and Customer Survey Solutions to Drive ROI

UniFocus | July 26, 2016

DALLAS – July 26, 2016 – UniFocus marked an exceptionally strong growth quarter for its Survey Solutions with eight new clients in June 2016 alone, expanding into new industries and growing its international reach. In addition, two existing clients augmented their relationships with the Dallas-based company, which provides the service industry's most comprehensive workforce management systems and tools. Of special note, UniFocus' employee engagement tool, STAFFScope, reached beyond its service industry client base to sign Lehigh Hanson, one of North America's largest construction materials companies. "Our strong quarter of g...

UniFocus Adds 351 New Client Properties as Hospitality Industry Adds Workforce Management Solutions

UniFocus | June 10, 2015

DALLAS – June 10, 2015 – UniFocus, provider of the service industry's most comprehensive workforce management systems and financial tools, has expanded its hospitality customer base by 51 new contracts, totaling 351 new properties in the past six months. UniFocus' applications and services for labor management, time and attendance, and integrated survey solutions form a Total Workface Management platform that helps clients lower labor costs while increasing employee engagement and driving ROI. "The surge in demand for our workforce management systems reflects an increasing commitment to greater customer satisfaction at all levels of...

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