stayntouoch
How to Use Mobile Technology to Win Back Business Travel
Priya Rajamani | March 9, 2023
Business travel is coming back in a big way, but in order to be successful with this growing customer segment, hotels must embrace a flexible, seamless, and personalized mobile-first guest experience. By Priya Rajamani Business travel has recovered significantly as pandemic fears wane and employees return to the office. According to a recent survey by the Global Business Travel Association (GBTA), over three-quarters (78%) of travel managers expect business trips to increase in 2023, even as the global economy continues to slow. Business travel will also increase in the medium term, with the global business travel market expected to reac...