Hospitality Sweet

November 28, 2017

By Beth Saulnier CU researcher Stephani Robson '88, MS '99, PhD '10, weighs in on trends in the restaurant and hotel industries "My students laugh at me," Hotel school senior lecturer Stephani Robson '88, MS '99, PhD '10, says with a smile, "because I always tell them the correct answer to any question is, 'It depends.'" An expert in environmental psychology—focusing on the intersection between design and behavior in hotels and restaurants—Robson studies myriad topics relating to hospitality, an industry in which expectations vary widely according to factors like price, clientele, and location. The Canadian-born Robson came ...