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stephen johnston

Preparing the Year Ahead for Post-Covid Hotel Luxury

Larry Mogelsonsky | June 17, 2020

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) As hoteliers work tirelessly to reopen their properties in an uncertain world and with many new Covid policies that must be implemented, who has the time to look ahead at what will be required for the rest of the calendar year and into 2021? Particularly at the luxury end where close contact is a hallmark of great guest service, changing rapidly takes a sound mind to steer the ship as the hospitality world ebbs and flows through the post-pandemic cycle. To help understand where this segment is headed, I’ve recruited four veteran GMs: Franck X. Arnold, General Manager of the R...

Planning the Aftermath of Post-Covid Hotel Luxury

Larry Mogelonsky | June 10, 2020

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) The challenges facing hotels in the post-Covid environment are massive. Old planning guidelines are irrelevant. For hotels in the luxury segment, where close contact with guests was almost literally mandated, it will be particularly pressing to find new ways to meet these time-honored standards. To help navigate the immediate challenges of reopening a luxury property amidst so much fear, uncertainty and new policy requirements, I’ve recruited four veteran GMs to demonstrate how leaders from across North American are tackling the problem: Franck X. Arnold, General Manager of t...

The Boston Harbor Hotel Unveils Newly Renovated Guest Rooms and Suites

the Boston Harbor Hotel | May 10, 2016

BOSTON, May 10, 2016 -- The Boston Harbor Hotel has just completed the exquisite renovation of 230 newly designed guest rooms and suites. The city of Boston is thriving and transforming with the waterfront at the center of this era of innovation and remarkable growth. The Boston Harbor Hotel, Boston's iconic landmark of luxury, continues to evolve with the city and build upon it's storied past while keeping an eye to the future. The Boston Harbor Hotel is Boston's only Five-Star waterfront destination with hospitality and amenities that are truly Beyond Compare. The waterfront theme of the Boston Harbor Hotel's location ...

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