Mandatory Resort Fees – An Opinion by Steve Shur

Steve Shur | May 2, 2016

By Steve Shur What if you went to a retailer and purchased a TV, were told how much the extended warranty costs and then were informed that you MUST purchase the extended warranty, whether you wanted it or not? Requiring consumers to pay for services that they may not want or won't consume is patently unfair. This scenario is playing out in many hotels across America. Mandatory Resort Fees, disclosed to the consumer at the time of booking but not included in the room rate, are a recipe for consumer deception. The trend of hotels reducing the advertised room rates and tacking on a mandatory resort fee at checkout is often problematic for...