Stoney Creek Hotels Partners with Travel Outlook, The Premier Hotel Call Center, To Boost Voice Revenue and Increase Guest Satisfaction

Travel Outlook The Premier Hotel Call Center™ | September 19, 2023

SANTA FE, NEW MEXICO (September 19, 2023) — Travel Outlook, The Premier Hotel Call Center™, is pleased to announce that Stoney Creek Hotels (Stoney Creek), a group of 12 unique, privately owned and operated inns and hotels, has partnered with Travel Outlook to provide voice channel services for Stoney Creek. Known for its highly personalized and effective service, Travel Outlook was chosen to enhance customer service and to take advantage of upselling opportunities for the Stoney Creek brand. As the first and only call center certified by the Kennedy Training Network (KTN), Travel Outlook uses a specific sales approach developed exclus...