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susan santiago

susan santiago

Hotel Association of NYC Foundation Annual ‘Red Carpet Hospitality Gala’ Lights Up Big Apple

HANYC | April 17, 2024

NEW YORK--April 17, 2024--The Hotel Association of NYC Foundation, charitable arm of the Hotel Association of New York City (HANYC), hosted its annual “Red Carpet Hospitality Gala” at The Intercontinental Barclay in Manhattan on Monday, April 1, recognizing Hyatt Hotels and Resorts U.S. and Canada President Susan Santiago with its Hospitality Award and Robin Hood Foundation’s CEO Richard R. Buery, Jr. with its Humanitarian Award. Attended by more than 300 of the city’s hotel owners, executives, labor leaders and industry influencers, the event also featured keynote remarks delivered by former New York Governor David A. P...

Hyatt Announces New Americas Organizational Structure and Senior Leadership Appointments

Hyatt Hotels Corporation | February 20, 2024

Susan Santiago, Gabriel Felip, Yvette Martinez-Edwards, Shyla Gardner and Juan Pablo Puerta dedicated to driving subregional performance in new roles CHICAGO (February 20, 2024) – As a result of strong growth in the Americas region, Hyatt today announced new senior leadership appointments in the Americas region and subregional structure designed to further support Hyatt’s continued focus on growth, operational excellence and performance optimization within its largest region. With this new organizational structure, Hyatt’s Americas region is now comprised of two subregions: U.S. & Canada and Latin America & the Caribbean (...

Hyatt Unveils Miraval Berkshires and Wyndhurst Manor & Club in Lenox, Massachusetts

Destination Hotels | July 15, 2020

July 15, 2020 (CHICAGO) — Today, Hyatt Hotels Corporation (NYSE: H) announced the introduction of the internationally acclaimed Miraval spa and wellness brand to Lenox, Mass., with the opening of Miraval Berkshires. This opening marks the Miraval brand’s third property, joining its original location in Tucson, Ariz. – celebrating its 25th anniversary this year – and second location in Austin, Texas, which opened in February 2019. On the same property as Miraval Berkshires, Hyatt simultaneously introduces Wyndhurst Manor & Club, a Destination Hotel, with a focus on the Berkshires’ rich culture and history. Both resorts sit atop 380 p...

Hyatt Bringing Alila Brand to Southern California With First New-Build Resort in the Americas

Alila | July 9, 2020

CHICAGO (July 9, 2020) – Hyatt Hotels Corporation (NYSE: H) announced today plans for the first new-build Alila resort in the Americas, located in Encinitas, Calif., a quintessential beach town in San Diego’s North County Coastal region. Developed by JMI Realty and Fenway Capital Advisors, Alila Marea Beach Resort Encinitas will add to Hyatt’s growing Alila brand portfolio, joining Ventana Big Sur, an Alila Resort, as the brand’s second hotel in California and the U.S., along with 14 other luxury properties worldwide. The Alila brand features luxury hotels and resorts in unique locations, distinguished by innovative eco-design, a stro...

Hyatt Veteran Jim Chu Appointed to Newly Created Role of Global Head of Select Service and Franchise Strategy

Hyatt Hotels Corporation | September 21, 2016

CHICAGO (September 19, 2016) – Hyatt Hotels Corporation (NYSE: H) today announced that Hyatt has appointed its longtime executive Jim Chu to the newly created position of global head of select service and franchise strategy, designed to strengthen and support the continued growth of the Hyatt Place and Hyatt House brands. Chu will report to Steve Haggerty, global head of capital strategy, franchising and select service for Hyatt. In addition, Hyatt announced Susan Santiago has been selected as senior vice president, global select service and franchise operations. She will report to Chu. "Strong leadership will continue to propel t...

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