Hotel Management Systems Buyer Report 2017 – What Buyers are Looking for in HMS and What Trends are Emerging

Taylor Short | May 18, 2017

By Taylor Short From Software Advice's conversations with hospitality professionals, we gain deep insight into what buyers are looking for in hotel management systems (HMS), which we can use to identify existing and emerging trends in the industry. In this report, we look at current hotel management software buyer behavior. We also identify the most popular software functionality most hotels use to attract guests, facilitate easy direct bookings and improve the guest experience. Key Findings The use of a hotel-specific system is increasing alongside modest industry growth—hotel management system adoption increased by 2 percent i...