technology innovation
ChatGPT and AI in the Hotel Industry: Transforming Hospitality
Agilysys | August 22, 2024
The hotel industry is undergoing a transformative shift, largely driven by advancements in artificial intelligence technologies like ChatGPT. These innovations are not just reshaping customer service but are also revolutionizing how hotels operate, manage resources, and interact with guests. In an increasingly competitive landscape, AI offers tools that enhance guest experiences, optimize operations, and provide strategic insights, making it an indispensable part of modern hospitality. Enhancing Guest Experiences One of the most significant impacts of AI in the hotel industry is on guest interactions. ChatGPT, a conversational AI develo...
Blockchain, Metaverse, ChatGPT: How Is Technological Innovation Changing the Travel Sector?
ITB Berlin and the ITB Berlin Convention | March 9, 2023
A packed house at the ITB Berlin Convention: on Tuesday afternoon three experts presented their assessments of the potential offered by new technologies. Caroline Bremner from Euromonitor International reported on the potential for growth of the metaverse, while Leila Summer, CEO of PlayToChange, explained how ChatGPT can suggest a travel route in just seconds. Professor Dr. Alexander Knauer from the Blockchain Competence Center at the college Hochschule Mittweida, explained that, although blockchain technologies are currently in the hype-phase, it will be two to four years before they are in practical use in the travel sector, making...