technology platform
Top Tech Predictions for 2023 According to Top Industry Analysts
Aaron Shepherd | November 29, 2022
Revealing insights from Forrester, Gartner, IDC, PWC on the challenges and opportunities ahead By Aaron Shepherd Tis’ the season – not just for holiday decor and annual family gatherings and celebrations – but for the business world’s other sacred tradition: expert predictions for the year to come. These predictions are, of course, not a perfect science. If the last three years taught us anything, it should be to expect the unexpected (or should I say, the ‘unprecedented’). Nonetheless, it’s best practice for businesses, especially those with a consumer-facing offering, such as hospitality providers and retailers, to not...
How to Build the Ultimate Distribution Technology Strategy for a Casino Resort
Michael Linton | May 19, 2022
By Michael Linton Casino resorts face unique revenue challenges that often result in silos between gaming and room revenue – including the use of separate technology platforms that do not communicate with each other. Even after the dips in reservations and demand during the pandemic, the first quarter of 2022 has already exceeded the year-over-year trend in gaming revenue, and the casino resort landscape is rapidly expanding. This means the demand is there and continuing to grow, as long as casino resorts have the technology in place to optimize their revenue and meet guest’s increasing expectations. We’ve seen that consumers have...
Hapi, Stayntouch Partner to Improve Hotel Data Access
Stayntouch | March 1, 2022
MIAMI and BETHESDA, Md., March 1, 2022 – Hapi, the hospitality industry’s leading platform for fast and cost-effective connectivity between technology systems, has announced a collaboration with Stayntouch, a global leader in guest-centric cloud hotel Property Management Systems (PMS) and contactless technology. Through the integration, hoteliers and technology solutions providers can now access and share data with Stayntouch as well as more than 100 other solutions providers by writing to a single Hapi API. The Hapi-Stayntouch integration is the next step toward a modernized hotel technology platform that unlocks data from siloed syst...
TPG Hotels & Resorts Selects Infor Hospitality to Standardize Processes
TPG Hotels & Resorts | January 6, 2020
Infor HMS to streamline business operations from the reservations desk to the back office NEW YORK– Jan. 6, 2020 – Infor, , a global leader in business cloud software specialized by industry, today announced that TPG Hotels & Resorts, a fully accredited operator and developer of many of the industry’s most respected hotel brands, has selected Infor to standardize property management systems and provide a single source of data across its independent hotel portfolio. With Infor, the organization will now have consistency across its property technology platform, making it easier to manage daily processes. TPG Hotels & Resorts wi...
Black Oak Casino Resort to Implement INTELITY’s Guest Experience and Staff Management Platform
INTELITY | January 17, 2019
The state-of-the-art property looks to implement the industry's leading technology platform to streamline staff, increase guest engagement, and better connect hotel operations to the casino floor Los Angeles, CA (January 18, 2019) — INTELITY™, the global travel industry's first and most powerful enterprise guest engagement and staff management platform, announced today that it inked a deal with The Hotel at Black Oak Casino Resort in Tuolumne, Calif. The property will be incorporating the INTELITY platform's custom-branded mobile app and in-room tablets at its hotel, giving guests the opportunity to better manage their ...
HEBS Digital Wins Six Awards in the Travel Weekly 2018 Magellan Awards
HEBS Digital | October 2, 2018
Summary: HEBS Digital was honored in the Travel Weekly 2018 Magellan Awards with three gold and three silver awards for work in hospitality digital marketing, website design, and technology platform designed to boost customer engagement and direct bookings. New York (October 1, 2018) HEBS Digital was honored with six awards in the Travel Weekly 2018 Magellan Awards. Each year, the Magellan Awards acknowledge the extraordinary travel professionals who provide the best products and services in the tourism industry. HEBS Digital is pleased to be recognized among a pool of top travel organizations and professionals. HEBS Digital received th...
Shiji Acquires Industry Leading Golf and Spa Management Provider Concept Software Systems
Concept Software Systems | October 1, 2018
Shiji today announced they have completed the acquisition of Concept Software Systems, a leading provider of golf, spa and activities management systems for luxury hotels. Shiji's acquisition of Concept Software Systems furthers its mission to create an open technology stack for the hospitality industry that transforms how the industry connects across systems and industries thus increasing business opportunities and revenue for its customers. By combining Concept Software Systems' solutions, Shiji is continuing to create a broad and innovative network of technology solutions interconnected between systems while remaining completely open...
Shiji and Fliggy Partner to Pioneer Facial Recognition Hotel Check-In and Payment
Shiji | September 4, 2018
Beijing, Sept 4th 2018, Shiji working with Alibaba's Fliggy (formerly known as AliTrip), have achieved a hotel industry first by integrating full facial recognition for hotel check-in including credit authorization for 50 hotels in Hainan district of China. Fliggy provided the reservation and customer data with Shiji providing the integration, distribution, payment gateway and on-property systems to provide a seamless guest experience for the China travelers. With China's rapid advance in New Retail systems and mobile technology, the country has become a pioneer in integrated business processes to improve the customer experience using m...
