CustomerCount® Adds Extra Level of Protection to SMS Distribution of Surveys

CustomerCount | March 19, 2020

INDIANAPOLIS, IN (March 19, 2020) – Did you know that marketing to cell phones (SMS/MMS) is the hottest area of TCPA civil litigation? According to Contact Center Compliance, the same serial plaintiffs and litigators bring approximately one-third of TCPA lawsuits. Bob Kobek, President of CustomerCount®, says the “proliferation of compliance complaints comes from a group of class action lawyers who make it their business  to continually file law suits against marketing companies and departments utilizing text messaging in their campaigns.” Now there is a solution to this dilemma. Litigator Scrub® identifies these repeat litigato...