the drifter collective
10 Ways Hoteliers Can Achieve Additional LEED Credits
Kacey Bradley | December 19, 2019
By Kacey Bradley Two-thirds of today's travelers want to stay in an eco-friendly hotel, according to a survey by TripAdvisor.com. As such, earning a LEED certification opens the door to a huge group of potential clients who want to stay in green quarters. Of course, becoming a LEED-certified hotel isn't an easy process. Normally, you have to follow three steps: registering your project, presenting your eco-friendly facets and submitting the application. Once you earn your approval, you'll fall under one of four levels to determine the standard of eco-friendliness in your accommodation: LEED-certified: 40 to 49 points Silver: 50...
How Hotels Can Exceed at Accommodating All Types of Guests
Kacey Bradley | July 24, 2019
By Kacey Bradley Half the fun of working in the hospitality industry is that you never know who's going to walk into your hotel. It's an especially exciting scenario when you've done all you can to ensure a stay at your accommodation will suit every single guest who visits. Of course, doing so many seem daunting, but it doesn't have to be. Here are some simple ways you can go above and beyond for anyone who checks into your hotel: 1. Always Correct Errors With Haste First and foremost, you have to put the customer first. Imagine, for example, that they made a request in their booking that you forgot when finalizing the reservation. Your...
8 Must Follow Rules for Perfect Hotel Wifi
Kacey Bradley | July 18, 2019
For many hotel guests, Wi-Fi is a necessary amenity. It allows people to stay connected while traveling the globe with devices like smartphones, watches, tablets and laptops. A 2016 survey revealed 40 percent of people think Wi-Fi is more important than sex, chocolate and alcohol. And 72 percent of people have made a hotel reservation based on the wireless internet experience. If you want to be known as the hotel with perfect Wi-Fi — the one that brings all the tech-savvy travelers through the front doors — follow the eight golden rules below. 1. Consider Your Guests A quick, reliable Wi-Fi network is done wholly for the guest experie...
