the hotel financial coach
Hospitality Financial Leadership: How the Coach Helped Me
David Lund | June 4, 2018
By David Lund Coaching people around the financials in hotels is what I do. I accomplish this by one-on-one coaching usually on the phone, through Skype, or in workshops where as a group we explore and debunk the mystery around the numbers. Many people are fond of saying the numbers are the hard part of hospitality. That is not true. What is true is we do not exercise these muscles. We do not even know we have a financial muscle in many cases. This story is about one of those people and how I was able to help them. Names and places are changed to keep anonymity. Chris sent me an email requesting some of my free documents that I offer on...
Hospitality Financial Leadership – The Russians
David Lund | June 6, 2017
By David Lund When heads of state come to visit your hotel they usually make a bit of a show. The Russians are no exception, they even bring their own warship, the KGB and a wad of cash! I had the pleasure of witnessing the Russian President Dmitriy Medvedev arrival in San Francisco in June of 2010. He flew in the presidential plane, meanwhile his missile cruiser Varyag sailed into San Francisco Bay to accompany his visit. Heads of state often have a ship accompany them on their state visits. The first and previous last time a Russian warship entered San Francisco Bay it was almost 150 years earlier during the American Civil War. The Ru...
Engaging Your Hotel’s Financial Leaders
David Lund | February 13, 2017
How one hotel executive found his purpose, inspired his team and produced results. By David Lund This article is about creating leadership inside the financial discipline of a hotel. It's also about discovering one's purpose and a new and exciting way to drive better financial results in a hotel. If you own or manage a hotel, this is for you. I would like to start by sharing a personal story of which I am actually ashamed. Ten years ago, I was the director of finance for a 1,300-room hotel in downtown Toronto. I previously had held similar positions in several smaller hotels, but this hotel was proving to be particularly difficult to ma...
