the j collection
The J Collection Partners With Travel Outlook, The Premier Hotel Call Center, to Enhance Voice Revenue and Guest Satisfaction
Travel Outlook, The Premier Hotel Call Center™ | March 28, 2023
SANTA FE, NEW MEXICO (March 2023): Travel Outlook, The Premier Hotel Call Center™, is pleased to announce that The J Collection, a group of 14 unique, locally owned and operated hotels and residences, has partnered with Travel Outlook to optimize voice revenue and improve guest satisfaction. Travel Outlook, known for its highly personalized, efficient and effective services, was chosen to provide training and superior salesmanship to enhance The J Collection’s cross-selling opportunities. As the first and only call center certified by the Kennedy Training Network (KTN), Travel Outlook uses a specific sales approach developed exclusivel...
New Orleans-Based Owner and Operator of 19 Boutique Hotels and Resorts Debuts as The J Collection
January 6, 2020
NEW ORLEANS, Jan. 6, 2020 -- Today marks the official launch of the J Collection, a New Orleans-based collection of exceptional Southern hotels and resorts. The J Collection is comprised of 19 unique, locally owned and operated hotels situated throughout New Orleans and the surrounding region. Each property offers its own distinctive style and personality, along with personalized service and southern hospitality. This new brand is the next step in the evolution of the New Orleans Hotel Collection and the French Quarter Hotel Collection – previously two separate hotel groups – which are now under the same umbrella of the J Collection. ...
