Organizational Resilience Eases Hospitality Reputation Management, Supports Global Economy

Tim Wren | August 21, 2019

By Tim Wren So many amazing places to visit, so little time. The travel and tourism industry are keenly aware that there are many enticing and fascinating destinations vying for your attention, and that reputation means everything when hotels and attractions strive to lure visitors — and welcome them back again. In some vacation spots, the local economy also depends heavily on the arrival of tourists who enjoy their stay, choose to return, and share with their friends on social media about a winning experience. The travel and tourism industry is a competitive and loyalty-driven business, tailor-made to benefit from international standard...