training
The Culinary Academy of Las Vegas and Amadeus Join Forces to Expand Hospitality Employment and Job Training
AMADEUS | August 1, 2024
The Culinary Academy of Las Vegas and Amadeus, together with the Culinary Union are pleased to announce a first-of-its-kind partnership between the Culinary Academy of Las Vegas and Amadeus to support the continued post-pandemic recovery of the hotel industry and to connect hospitality workers with good union jobs and on-the-job training. The Culinary Academy of Las Vegas will add Amadeus’ HotSOS Housekeeping software solution to its training curriculum to provide job training to youth, adults, and displaced workers. This new partnership is the result of work by researchers from five universities who study the implementation of technology ...
“Room to Grow” – A Modern Day Sales Blueprint Provides Tangible Insights to Find and Keep Good Salespeople in Hospitality
Gillis | July 14, 2021
CEO Tammy Gillis brings to market a book that provides the hotel industry with strategic, actionable suggestions to help elevate sales in the hospitality industry DALLAS — July 14, 2021 — Gillis, a consulting, training and sales performance organization for hoteliers, announced today the launch of a new book entitled, “Room to Grow – Not Leaving Sales to Chance.” After 28 years of working in the industry, Gillis founder and CEO, Tammy Gillis, saw the need to re-invigorate sales by authoring a strategic, thoughtful, business-focused and actionable primer to help hoteliers meet revenue goals regardless of the economic environment b...
Gillis Addresses Today’s Hospitality Sales Staffing Crisis Through Education, Training and Webinars
Gillis | May 19, 2021
Company empowers hoteliers across the country with key initiatives, tools and insights to elevate the sales profession DALLAS — May 19, 2021 — As the hotel industry begins to re-open in the United States, Gillis, a consulting, training and sales performance partner organization for hoteliers, announced today the expansion of its training and consulting team to empower hoteliers with key strategies for bridging the sales gap. Gillis works hand-in-hand with top brands such as Best Western and Choice, as well as industry organizations such as AAHOA and IHG Owners Association to ensure hoteliers are prepared and ready to capture business a...
Gillis Disrupts Traditional Sales Model With Dynamic Sales Solution
Gillis | April 15, 2021
Company invests in people and technology to provide support to hotels during recovery resulting in $12 million in actual revenue for its clients in 2020 DALLAS — April 15, 2021 — Gillis, a consulting, training and sales performance partner organization for hoteliers, announced today that key investments in its employees, training programs and technology resulted in $12 million in actual revenue for its clients while maintaining a 95 percent retention rate since the pandemic began. Its Dynamic Sales Solution (DSS) provides a full-service, turnkey virtual sales team that flexes to meet its clients’ relevant needs while actively pursuing ...
Talking About Ourselves and Telling Our Story Is Not Always Easy – Here Is a Way to Do It Effectively
Gary Hernbroth | March 3, 2020
By Gary Hernbroth Have you ever been asked to “toot your own horn,” to tell others about or list your talents, abilities and qualities? How did it make you feel to answer that query? It can be a bit off-putting, right? Whether you’re on the sending side or the receiving side, if it’s overdone it can be downright uncomfortable or cringe-worthy. But love it or loathe it, there’s no denying that it’s a necessary thing in our world today, especially in business. While some people see it as a welcome opportunity to talk about their brand or do a bit of self-promotion, others are very uncomfortable with talking or writing about...
Trends in Training: Simulating Engagement With Tech
Christina Tavares | December 17, 2019
The hospitality industry is incorporating more and more technology to facilitate employee training in different departments and levels. Virtual reality, augmented reality and simulation software are just some examples By Christina Tavares Innovation is creating or trying something new. It is a frequently used term in the rapidly-changing field of educational technology. For a teacher, innovation has many meanings. It can involve trying a new technology or teaching method, but also applying an existing technology or teaching method to a new context. This year, I used a simulation software in class for the first time. The softw...
Have You Ever Considered Using Failure as an Attribute?
Gary Hernbroth | October 22, 2019
By Gary Hernbroth Whether you are looking for a job or being considered for a new responsibility, let me twist the familiar here and suggest that failure – yes, failure – could actually be your ally. How’s that? In a conversation with hospitality sales and marketing pro Steve Lowe about interviewing and hiring many people throughout the years, he had a unique take to share with me: “I like to ask people ‘Have you ever failed? What happened and what did you do about it?’ I don’t believe that you can really be successful without having failed at some point or other in your life." I love that! I wholeheartedly concur w...
Remaining Relevant in the Age of Airbnb
Travel Outlook Hotel Reservations Call Center Services | October 17, 2019
By John Smallwood, CEO, Travel Outlook Help travelers identify with your brand on an emotional level Noted Harvard Business professor Theodore Levitt once said that “People don’t want a quarter-inch drill. They want quarter-inch holes.” This expression gets to the heart of marketing and the desire not just to sell but to gain and foster a customer. Defining products or services as being defined by their practical use has since been seen as a critical feature in how advertisers go about selling. But in addition to their practical use, Levitt also wanted advertisers to focus on the customer and their needs, rather than just see them ...
