transient bookings
Now, More Than Ever, Get Your Reservations Team on a QUEST for More Transient Bookings
Doug Kennedy | September 15, 2020
By Doug Kennedy Over my career in lodging industry sales and service training, I have designed numerous reservations training programs with names like 7-Steps For Reservations Sales Enhancement, Cooking UP New Reservations Sales, and Hotel Reservations SAILS Training. Then, after recognizing that so much had changed on the caller’s side of a reservations phone call, I designed our newest KTN program and titled it Reservations Sales QUEST. In doing so I threw out all my preconceptions, locked myself in my office for a few days, and spent time listening to call recordings of real conversations captured through various call recording tools....
North American Hoteliers Welcome Uptick in Rates & Bookings Across All Travel Segments as 2018 Begins
TravelClick | January 31, 2018
Transient Leisure Travel Sees Particularly Strong Bookings Boost of 6.8 Percent during Q1 NEW YORK – January 31, 2018 – TravelClick, a leading global provider of data and revenue-generating solutions for hoteliers, today released new data from the Company's January 2018 North American Hospitality Review (NAHR). According to this data, North American hoteliers are starting the New Year with gains across all travel segments in the first quarter of 2018, up 0.7 percent in average daily rates (ADR) and up 2.1 percent in bookings. The transient leisure segment in particular stands out during the first quarter, with bookings up an...
North American Hoteliers End 2017 Strong with Healthy Gains Across All Travel Segments
TravelClick | November 20, 2017
Both Group and Transient Leisure Travel Experience Particularly Solid Growth in Bookings NEW YORK – November 20, 2017 – As North American hoteliers enter the holiday season and round out the year, all travel segments are seeing a noticeable increase across the board in both average daily rates (ADR) and occupancy, up 1.4 percent and 3.9 percent respectively, during the fourth quarter of 2017, according to new data from TravelClick's November 2017 North American Hospitality Review (NAHR). Hoteliers are also experiencing a particularly strong uptick when it comes to bookings for both the group and transient leisure segments, u...
